Duplicating Print Job
Posted on 2008-06-18
We have a print server on a domain controller and domain clients are printing through it . We are using Liaison Messenger to generate our shipping invoices. However we seem to be experiencing some problems with the print job printing the same invoices twice and in some cases three times. Also if someone sends a document from Great Plains at the same time that invoices are printing, then their document is just a jumble of garbage printing in the middle of the print job. We do not have this problem with any print jobs but this one. We have asked that no one send anything to the printer until the job is complete...hoping to resolve this issue without any results. This problem has been with us for a while and I have read and re-read manuals for Liaison and the Savin printer which both resulted in a good nap! A co-worker had previous attmpted to resolve but he finally gave up!
Informative facts - printer is a Savin 8030 PCL5e, server is SBS2003, Great Plains 9, SQL2000 and Liasion 3.0. Any help that anyone can offer is greatly appreciated.
Thanks for your time.