Solved

Send email address has "www" in the title [shows FQDN]

Posted on 2008-06-18
6
231 Views
Last Modified: 2012-05-05
This might be quite simple, but I can't figure it out by poking around Exchange System Manager.

I have Exchange 2003 on SBS R2 which is connecting to my ISP mail server and sending/receiving mail through the POP Connector. The sent email address contains the word "www" after the @. An example:

user@www.domain.com

When people try to reply they get error messages back saying it cannot be delivered. The question is, how do I shift the www out of the email address that is being sent.
0
Comment
Question by:AdoBeebo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
6 Comments
 
LVL 17

Assisted Solution

by:Andres Perales
Andres Perales earned 100 total points
ID: 21816216
I would check you receipt update policies and make sure that there is no www in your email addresses for the domain...
0
 
LVL 58

Accepted Solution

by:
tigermatt earned 100 total points
ID: 21816277
Have you checked that the email address is correctly configured in the recipient policy?
0
 
LVL 3

Author Comment

by:AdoBeebo
ID: 21816418
I think that's it. I looked in the Exchange System Manager under Recipients\Recipients Policy and there was nothing set. So I created a default policy and under SMTP for my .com domain it said @www.domain.com. I edited this value to "@domain.com" and I've sent a test email. Just waiting to see what comes back.
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 58

Expert Comment

by:tigermatt
ID: 21816428
Best of luck!
0
 
LVL 17

Assisted Solution

by:Andres Perales
Andres Perales earned 100 total points
ID: 21816600
you will need to force an update for all your users to get the policie change, and you will also have to manually go into each one of your users and remove the old one that got added there...make sure the one without the www is not set as the reply to default.  that would be the capitalized SMTP next to the entry
0
 
LVL 3

Author Closing Comment

by:AdoBeebo
ID: 31468542
Thanks for your help. I've split the points because peralesa's answer put me on the right track before I read tigermatt, but tigermatt had the correct solution. peralesa's final comment was also relevant and has made the difference. I think I should make that clear in case anyone else has the same problem in future. Thank you both for your time and help.
0

Featured Post

Webinar: Aligning, Automating, Winning

Join Dan Russo, Senior Manager of Operations Intelligence, for an in-depth discussion on how Dealertrack, leading provider of integrated digital solutions for the automotive industry, transformed their DevOps processes to increase collaboration and move with greater velocity.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question