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  • Status: Solved
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Blank page in Internet explorer

Hi All,
When starting Windows Vista IE 7 starts automatically after a while and displays a blank page. Alt F4 will close IE but it may start again later with the same blank page. I have scanned the computer with AVG and Super Antispyware and Spybot and there are currently no threats, although the first scans removed some threats. How can I solve this problem?
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RLosper
Asked:
RLosper
1 Solution
 
war1Commented:
Hello RLosper,

Is your homepage set up correctly?  Try a simple homepage, like www.google.com

1. An addon may be interfering with IE. Disable Addons.  Go to Tools > Add-on Manager, and uncheck the addons.

If you cannot open IE, start IE without addons.  Go to Start > All Programs > Accessories > System Tools > Internet Explorer (No add-ons).

2. Reset IE settings.  Go to Tools > Internet Options > Advanced.  Click on "Reset" button. Click OK. Close all browsers. Reboot the computer.

3. Check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus and other security programs, firewall, toolbars such as Google and Yahoo, and desktop programs such as MSN and Google.

4. Make sure you have the latest updates.

5. Create a new user account in Windows.

Hope this helps!
war1
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Brian PringleSystems Analyst II, SCM, ERPCommented:
Also, you can run an online malware scanner to see if AVG is missing something on your computer.

http://housecall.trendmicro.com/
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jcimarronCommented:
RLosper--If you set IE to open with a blank page it will do so.  IE Tools|Internet Options|General tab|Use Blank.
If you cannot set the IE Home Page to something else, then you may still have bits and pieces of malware left behind from your earlier cleanings.  Download HiJackThis, run a scan and post the log here
http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html

P.S.--Some years ago, there was, indeed, malware which attacked PC on which the HomePage was set to Use Blank.
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RLosperAuthor Commented:
This problem is now solved. There was a BHO still left in the startup list and it was causing the problem. Removal of this item from the startup list resolved the issue. Thanks everyone for your input.
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jcimarronCommented:
RLosper--Maybe you found this yourself, but it sounds very close to my suggestion six hours earlier that you run HiJackThis to find "left" over pieces from malware.
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