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Printer management service crashes on boot

Posted on 2008-06-18
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Last Modified: 2012-06-21
I'm running Citrix Presentation Server 4.5 on Server 2003 64x and suddenly I received  the following error after rebooting: "printer management service encountered a problem and needed to close"  The Citrix print service and print spooler service are running fine and restart ok.  

The problem is the clients sessions are now see either no printers list or all printers loaded on the server.  In either case the clients cannot print.

http://support.microsoft.com/kb/324757
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Question by:RandyMontgomery
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mdennis4422 earned 1500 total points
ID: 21818904
Try changing your SMA service and Print manager services to run with local system and check the box to allow the service to interact with the desktop.  THen reboot the server and see if this behavior continues.  

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by:RandyMontgomery
ID: 31468616
Thank you!
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