I have a Dell, Optiplex GX280 using Windows XP. On June 9th, after working on photographs for about 12 hours, I walked away and went to bed. The next morning, I moved my mouse to get back to work and the PC had rebooted (?). I leave it on fifty percent of the time and do clean-ups about every three to four days with AVG-Anti Spyware, Ad-AwareSE Personal & Windows Defender.
I received the message enclosed, what I now understand to be, the dreaded blue screen of death! I run my antiques and collectibles business from that computer, so needless to say I'm TOTALLY FREAKED, since, I, as many others, had not made a backup disk! The first couple of times I tried to reboot in "Safe Mode", "Last Known Good Configuration" and was forwarded to the blue screen each time (I've tried it 4 times now). I don't want to risk losing any data (about 5000 photographs, payroll, everything!) by trying the wrong thing if any can be salvaged.
I'm a beginner, and am fairly sure that I'm computer illiterate, but can make my way around with very precise instructions (ok, I like gadgets and am pretty handy for a gurl). Otherwise, you are speaking another language to me. I'm on a limited budget, so any free or inexpensive solutions would reeeeally be appreciated. PLEASEpleasePLEASE HELP! wah.
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen,
restart your computer. If this screen appears again, follow
Check to make sure any new hardware or software is properly installed.
If this is a new installation, as your hardware or software manufacturer
for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as chaching or shadowing.
If you need to use Safe Mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
*** STOP: 0x000000ED (0x82383850, 0xC0000006, 0x00000000, 0x00000000)