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VM WARE trying to run SugarCRM appliance error:  mkrootdev:  label / not found

Posted on 2008-06-18
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Last Modified: 2016-03-18
Hello,

I'm Running VM WARE and trying to run a SugarCRM Appliance.  When VMWare tries to load the appliance and it goes through it's booting process we keep getting this error:  

Creating root device
mkrootdev:  label / not found
Mounting root filesystem
mount:  error 2 mounting ext3
Switching to new root
ERROR opening /dev/consonle!!!!: 2
kernel panic - not synicing:  Attempted to kill init!

Any ideas?
vmware-error.jpg
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Question by:onemedia
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Expert Comment

by:Duncan Roe
ID: 21821609
Is your fstab mistakenly trying to mount a disk with a volume label of "/"? It should specify /dev/sda1 or whatever you have.
To fix, you will need to boot a standalone distribution such as Knoppix. Catch VMWare during the brief startup interval when it offers for you to hit an F key and tell it to boot off the CD.
Knoppix may or may not be able to mount your root filesystem, but you can do it manually. Then fix /etc/fstab.
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Author Comment

by:onemedia
ID: 21824361
Hi Duncan,

1)  There is no CD of course.
2)  I don't know whether it is /dev/sda1 or anything else.  The Sugar CRM came with VMWare.  (But because it is open source they don't support it.)
3)  Not sure what you mean by "Then fix /etc/fstab."
Are you available for an online consultation?  I'll be happy to pay you for your time to login through our GoToMeeting and help fix this.
Raymond
971-255-1120  (Portland OR)
or toll free - 877-932-8721 ext 87

Thanks In Advance
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Duncan Roe earned 250 total points
ID: 21826985
"There is no CD of course"
You can download a Knoppix (or other live CD) off the net any time on a working system any time - even a Windows system. Go to http://www.knoppix.org/ and click on the US/UK flag combo to see it in English (it starts in German).
"The Sugar CRM came with VMWare.  (But because it is open source they don't support it.)"
But support for it *is* available - go to http://sourceforge.net/projects/sugarcrm and follow the "Get Support..." link.
"Not sure what you mean by "Then fix /etc/fstab.""
You do need some help then. The contacts on SourceForge are in your timezone or near enough, they should be able to help you.
I am in Melbourne Australia and timezones are a bit awkward - most people here are asleep during your working day. Suspect that going off-channel is contrary to EE rules but I'm tempted. Professionally though, I think your best bet in terms of a timely resolution is to follow up the local contacts
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Author Closing Comment

by:onemedia
ID: 31468646
Thank you for your responses.  I didn't know that EE had these rules.  However, I more specific steps to accomplish would have been useful.  Please keep in mind that you may be dealing with some one who does not know about LINUX at all.  And so detailed step by step, (1,2,3) will be helpful versus generalities.  But I do appreciate your help non-the-less.  Cheers.
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