Outlook Exchange 2007 Disconnected status
Posted on 2008-06-18
I am experiencing issues with Outlook 2007 using microsoft exchange.
I have 3 machines on my network using exchange. The clients have worked well until recently they all display a Disconnected status. The exchange server is not located onsite.
Internet is accessible and i can view web pages and even use Outlook webaccess.
Restarting the application, outlook prompts me to enter my login and password for the exchange server, and the server pings fine from all machines. This makes me think that the problem lies somewhere in the authentication process.
I have recently installed a Netgear FVS124G firewall. I can confidently say that we experienced no service issues prior to installing this firewall. I don't believe it has been correctly configured to allow the machines/server access to the necessary ports. Guidance is required!