Solved

Unable to drill down in SharePoint

Posted on 2008-06-19
9
773 Views
Last Modified: 2010-04-21
I have SharePoint services installed and when users connect from a domain computer they are able to drill down to the documents and retreive them, but when they connect from a non-domain computer they are stopped at the first level. They log in and everything is fine but they can't get past the first level folders.
0
Comment
Question by:m-moloney
  • 5
  • 3
9 Comments
 
LVL 25

Expert Comment

by:Robbie_Leggett
ID: 21821349
When you say "can't get past", what do you mean?

:-)
0
 
LVL 3

Author Comment

by:m-moloney
ID: 21821676
When they click on any of the folders they get an error that the page is not available.
0
 
LVL 22

Expert Comment

by:cj_1969
ID: 21822277
Are they logging in with domain credentials?  <domain>\<user ID>
If not then they might be getting guest access of some kind just by entering credentials.

Please explain a little more of what the users are doing.
another thought is that they are not authenticating with the credentials expected and then there is something on the page(s) that the credentials do not have permissions to ... if any object in a page is not avilable to the logged-in user then none of the page will come up.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 3

Author Comment

by:m-moloney
ID: 21822895
Yes, They are logging in with domain credentials.  They use the same username and password when they are on a domain pc and when they are not, but when they are not on a domain pc they can only browse the first level directories. When they try to drill down into the folders then they get the error message.  Our sharepoint is used to store utilities and other files that subcontractors need to access when they are out at sites using there laptops.  They laptops are directly connected to the network so there are no VPN issues.
0
 
LVL 25

Accepted Solution

by:
Robbie_Leggett earned 500 total points
ID: 21822950
Have you configured alternate access mappings for the site?

It sounds like the URL changes aren't configured to propagate throughout the site correctly.

:-)
0
 
LVL 3

Author Comment

by:m-moloney
ID: 21824464
I don't even know what alternate access mappings are.
0
 
LVL 3

Author Comment

by:m-moloney
ID: 21824665
I did a quick search on alternate access mappings and made the change. I am trying to get one of the field techs to test it for me.
0
 
LVL 25

Expert Comment

by:Robbie_Leggett
ID: 21824854
Sounds like it should do the trick.

:-)
0
 
LVL 3

Author Closing Comment

by:m-moloney
ID: 31468729
Thanks, that was exactly what the problem was.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

SharePoint Designer 2010 has tools and commands to do everything that can be done with web parts in the browser, and then some – except uploading a web part straight into a page that is edited in SPD. So, can it be done? Scenario For a recent pr…
If you don't have the right permissions set for your WordPress location in IIS, you won't be able to perform automatic updates. Here's how to fix the problem.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now