Solved

Dell Latitude D630C crashes during hot undock/dock.

Posted on 2008-06-19
6
3,507 Views
Last Modified: 2013-11-17
I have a Dell Latitude D630C model laptop, that when undocked using the taskbar button or the pysical undock button, will crash.  It also crashes when docking.  It will just either give a bluescreen or freeze completely, but mostly it just freezes.  I have not had any problems so far with any of the other 11 we got this year, but it is just this one.  I have had problems in the past with other models, but just shutdown before undocking.  This is not a favorable option to this user as he undock/docks the computer multiple times a day.
0
Comment
Question by:kkollar
6 Comments
 
LVL 40

Expert Comment

by:coolsport00
ID: 21821599
Have you tried to delete/recreate the hardware profile? Sometimes those get corrupted. Docking stations, in my experiences, are kinda buggy.

Regards.
~coolsport00
0
 
LVL 7

Expert Comment

by:Philonator
ID: 21822373
Also have you verified the firmware of the docking station is up to date.  It seems like dell can never release the correct firmware on the first try.  You may also want to verify your bios is up to date as well.

It doesn't make sense why this one is a problem child and the others are not.  Have you tried putting a good laptop on this particular docking station?
0
 

Author Comment

by:kkollar
ID: 21823717
Actually i just figured it out, I had looked in another thread and already tried updating bios, firmware, and recreating the hardware profiles, nothing helped.  So i finally started changing bios settings one at a time, then restarting the see if they fixed it.  The solution i found was to change the bios setting for primary video controller to be the onboard, which although makes the settings change every once in awhile for the projectors that are connected, works.  Also it will freeze if universal connect is not enabled.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 22098245
PAQed with points refunded (250)

Computer101
EE Admin
0

Featured Post

Superior storage. Superior surveillance.

WD Purple drives are built for 24/7, always-on, high-definition security systems. With support for up to 8 hard drives and 32 cameras, WD Purple drives are optimized for surveillance.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I am not new to IT, I have been working in the field since 1985.  But recently I came up against something that stumped even me (it doesn't happen as often as I would like).  I was running a screencasting session from the laptop to my TV via ChromeC…
The Samsung SSD 840 EVO and 840 EVO mSATA have a well-known problem with a drop in read performance. I first learned about this in an interesting thread here at Experts Exchange: http://www.experts-exchange.com/Hardware/Storage/Hard_Drives/Q_2852…
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now