?
Solved

HP Quick Launch buttons in the device manager are showing an error that there is a problem with the driver but they work fine.

Posted on 2008-06-19
3
Medium Priority
?
1,260 Views
Last Modified: 2013-11-17
Error 39, the driver is corrupted. This is a universal image for HP laptops. We only want to use the driver and not the entire HP Quick launch buttons software.  We have tried to re-install it and it doesnt work. The Image is built with Image X. It is an XP load. All of the quick launch buttons work, it's just the error showing up in the device manager.
0
Comment
Question by:rickharris4905
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 27

Expert Comment

by:David-Howard
ID: 21824718
I understand that you stated you have re-installed the driver. But, was it uninstalled first? If not, you might try to uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.
David
0
 

Author Comment

by:rickharris4905
ID: 21828926
I have un-installed and re-installed. Recently I discovered it could be a problem with .net 3.0 installed, so I will try it w/o that first. I have also discovered it could be because we created the image in a virtual machine. That would cause a big problem.
0
 

Accepted Solution

by:
rickharris4905 earned 0 total points
ID: 21868841
The quick Launch buttons are under the HID's in the device manager. Because we created the image in a virtual machine with no actual keyboard device driver it didnt have HID's listed. We hooked up a usb keyboard, let it recognize in the device manager, then re-installed the QLB driver. Works great.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

EE introduced a new rating method known as Level, which displays in your avatar as LVL. The new Level is a numeric ranking that is based on your Points. This article discusses the rationale behind the new method and provides the mathematical formula…
Gift cards are not a new concept - it's been around for a very long time.  Undoubtedly, over the past you have received such a card or purchased one for a friend or relative.  Are you aware that you've been feeding the machine?  If not, read on :)
The Bounty Board allows you to request an article or video on any technical topic, or fulfill a bounty request to earn points. Watch this video to learn how to use the Bounty Board to get the content you want, earn points, and browse submitted bount…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question