Solved

HP Quick Launch buttons in the device manager are showing an error that there is a problem with the driver but they work fine.

Posted on 2008-06-19
3
1,247 Views
Last Modified: 2013-11-17
Error 39, the driver is corrupted. This is a universal image for HP laptops. We only want to use the driver and not the entire HP Quick launch buttons software.  We have tried to re-install it and it doesnt work. The Image is built with Image X. It is an XP load. All of the quick launch buttons work, it's just the error showing up in the device manager.
0
Comment
Question by:rickharris4905
  • 2
3 Comments
 
LVL 27

Expert Comment

by:David-Howard
ID: 21824718
I understand that you stated you have re-installed the driver. But, was it uninstalled first? If not, you might try to uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.
David
0
 

Author Comment

by:rickharris4905
ID: 21828926
I have un-installed and re-installed. Recently I discovered it could be a problem with .net 3.0 installed, so I will try it w/o that first. I have also discovered it could be because we created the image in a virtual machine. That would cause a big problem.
0
 

Accepted Solution

by:
rickharris4905 earned 0 total points
ID: 21868841
The quick Launch buttons are under the HID's in the device manager. Because we created the image in a virtual machine with no actual keyboard device driver it didnt have HID's listed. We hooked up a usb keyboard, let it recognize in the device manager, then re-installed the QLB driver. Works great.
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Phishing is at the top of most security top 10 efforts you should be pursuing in 2016 and beyond. If you don't have phishing incorporated into your Security Awareness Program yet, now is the time. Phishers, and the scams they use, are only going to …
Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
Notifications on Experts Exchange help you keep track of your activity and updates in one place. Watch this video to learn how to use them on the site to quickly access the content that matters to you.
Articles on a wide range of technology and professional topics are available on Experts Exchange. These resources are written by members, for members, and can be written about any topic you feel passionate about. Learn how to best write an article t…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question