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How to restore User accounts in Windows XP?

Posted on 2008-06-19
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Last Modified: 2012-08-13
I am running Windows XP Professional, SP2 on my computer. The problem is that I cant install anything because the machine keeps telling me that I dont have administrators rights to do so. However, when I go to the User Accounts I cant see any accounts. Does anybody know how did these accounts disappear and how to restore them?
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Question by:Erwin Krisch
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LVL 40

Expert Comment

by:coolsport00
ID: 21822521
Is this a home or office PC? You need to log on as a local administrator, if you know the admin username/pwd, to add users to the Administrator group. If it's an office PC, the Domain Admin group populates in the local Admin group by default when the PC is joined to the domain.

Regards.
~coolsport00
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Author Comment

by:Erwin Krisch
ID: 21822586
This is a home PC. As far as I know, I am an administrator, but in order to check if this is the case I have to have access to the accounts list which I can't see.
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LVL 40

Expert Comment

by:coolsport00
ID: 21822645
Right-click on your My Computer icon on your desktop, choose Manage, open Local Users and Groups. Select Users and on the right side, select your account, right-click, choose properties. On the "Member Of" tab, click the Add button. Type in Administrators and click OK. You should now be a local admin.
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Author Comment

by:Erwin Krisch
ID: 21822719
I did so, but when I try to see the properties it does not open, nothing happens. By the way, the only account that is there is the administrators' (as stated above, I can't open its properties box).
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LVL 40

Expert Comment

by:coolsport00
ID: 21822763
OK, if you click in the AdministratorS group, all you see is AdministratoR, correct? So, what you need to do is add your account to the AdministratorS group. In my previous post, those are the steps to take to do so. You right-click on YOUR account and add yourself to the Admin group. Are you saying you can't see the properties of your user account? If that's the case, try a reboot of your PC and try to re-add yourself again.
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Author Comment

by:Erwin Krisch
ID: 21823619
It says the RPC Server is unavailable
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Author Comment

by:Erwin Krisch
ID: 21823642
When I try to restart the RCP Server it tells me Error 5: Access Denied
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LVL 40

Expert Comment

by:coolsport00
ID: 21823715
The acct associated with that service doesn't have permissions to start it or you, as a non-admin of the PC are not allowed to start/stop services.
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LVL 22

Expert Comment

by:orangutang
ID: 21826432
Download and open Dial-a-fix (http://wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles), check all checkboxes under the "Registration center" section, and click "GO". Also, did you check your event viewer for anything related to your problem? Also, send us your HijackThis (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) log.
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Accepted Solution

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Erwin Krisch earned 0 total points
ID: 22237100
I decided to restore the system with an old image I had. This obvoiusly fixed the system.
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