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Outlook will not open in normal mode or safe mode

Outlook 2003 will not open at all it loads halfway and then just hangs have tried all the following:

1. Service pack and patched both OS and Outlook
2. Removed All Plugins
3. Removed and reinstalled office
4. Deleted all previous profiles and PST files & created new
5. Tried running with the /cleanprofile and /cleanviews switch

Scanned all the info I could find on the net I'm really baffled any help would be great

Thanks

Avodah

Have you tried looking in the event log for a specific error?

jdera

Have you tried to disable your AV?

jdera

Also change the permissions of the user to an administrator of the PC and try to open Outlook.

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war1

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Chris Kilner

ASKER

Hi All

Thanks for the ideas so far the only one that made a difference briefly was the one War1 suggested renaming the .dat files, outlook started ran for a minute and then hung !

Tried everthing else suggested to no avail so far

Niesmann

war1

Did you rename the extend.dat file and try to open Outlook? This disables the addons.

Chris Kilner

ASKER

Hi Again

Another update for you all

I've logged onto the machine with a different username and the problem is exactly the same so I'm guessing it must be pretty much embedded into the OS

Niesmman

war1

Have you uinstall Outlook and then reinstall it?

Chris Kilner

ASKER

Hi War1

Yup done that and removed the whole of office and reinstalled it, I've been trying to open an Imap account all day so I've just tried a pop3 does exactly the same thing !

I've had enough for now I'll get back at it in the morning or later this evening

Thanks for your help so far

Niesmann

Avodah

Try removing all Office files in the Program Files folder and in the C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder after uninstalling office.

jdera

Might be time, although a little extreme just to re-image the PC. Might just save some time, since you have been at this for quite some time.