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Installing BGInfo.exe onto Windows XP problem

Posted on 2008-06-19
Medium Priority
Last Modified: 2012-06-22
The following KIXTART script works on the majority of our Windows 2000/XP PCs but occasionally fails.
Some XP installations create the folder but don't copy the files. Other XP installs don't even create the folder. I have stepped through this using the /d switch but get no errors. It acts like a permission problem but then it should never work if that is the case.
Domain users do not have local administrator (or power user) credentials here.
Also, on the XP installs that don't even create the folder, it doesn't work for me when logged in as an Enterprise Administrator in a Windows 2000 AD. We have installed XP sp3 but most of the PCs with the problem are at sp2:

MD "c:\program files\bginfo"
      ;IF EXIST("c:\program files\bginfo\shh.bgi")
      ;del shh.bgi
copy "\\oak\installs\applications\bginfo\*.*" "c:\program files\bginfo"
cd "c:\program files\bginfo"
SHELL '%COMSPEC% /C "bginfo.exe shh.bgi /TIMER:0 /NOLICPROMPT"'

Anyone see this problem before or have any thoughts?
Question by:bstillion
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LVL 17

Expert Comment

by:Jared Luker
ID: 21826584
Do the users group for the workstation have change rights to the folders that you are trying to work with?
LVL 17

Accepted Solution

Jared Luker earned 750 total points
ID: 21826642
Also, that's a pretty basic script.  All of those things can be done via batch scripting.

Try redoing the script in batch and see if you have the same problems.

Author Comment

ID: 21827272
jared luker:
The users group does not have change rights to the folders I am working with.
I have tried syntax to change the rights but with no luck.

I will make this a .bat file and try again on your advice.
It will be tomorrow before I can try but I will let you know.

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Author Comment

ID: 21834915
jared luker:
The batch script created the folder and copied the files.
It did not execute the bginfo.exe so I will research my batch syntax and eliminate that as a possible reason.


Author Comment

ID: 21850630
jared luker:
I'm getting pulled away from this due to production problems
in other areas/departments.
I don't know when I can get back to this but hopefully, I can resume
I'll update you then.


Author Comment

ID: 21864528
The following line will not execute on the test PC:

SHELL '%COMSPEC% /C "bginfo.exe shh.bgi /TIMER:0 /NOLICPROMPT"'

It works on most others but I think there is a problem with this installation of Windows XP.
I would guess that approximately 10% of the PCs on this network are having this problem.
I'll close this question as it appears that it has been answered. The problem seems to be
something other than syntax.

Thanks for the help.
LVL 17

Expert Comment

by:Jared Luker
ID: 21866034
From a command prompt type

echo %comspec%

If you don't get a path to cmd.exe echoed out, then that could be your problem.  In the same light, you could put in the full path to cmd.exe instead of using the variable as a test.

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