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Lotus Notes error message when opening up. Just upgraded to a new computer

Posted on 2008-06-19
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Last Modified: 2013-12-18
Just upgraded and had data copied to new computer. When user opens lotus notes , error message File Does not Exsist: Mailbox.ntf
Unable to send mail also.

Please help!
CJ
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Question by:cjsling
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SysExpert earned 500 total points
ID: 21825791
1) maybe the data was not copied to the right directory, or drive letter ?

Was Notes reinstalled from scratch ?  Is it the same version installed into the same directory ?

Is it possible that some files were not copied over, including mail.ntf ?

I hope this helps !
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Expert Comment

by:Edan
ID: 21829109
Hi CJ.
*.ntf files are templates and don't hold any data; neither are they user-specific. You can copy this file from any other machine which runs the same client version and paste it into your Notes Data folder.

Edan
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Author Closing Comment

by:cjsling
ID: 31468885
The data directory was wrong in the user pref. thanks for your help
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