Solved

Device Manager does not print driver versions

Posted on 2008-06-19
4
288 Views
Last Modified: 2013-12-01
Running under Windows XP Home, the Device Manager lists device information in tabbed boxes, including driver file providers, dates, and versions.  However, when printing any report from Device Manager, no provider companies, dates, or version numbers are listed whatsoever.  Microsoft says reports should look like this:

       Selected Resource Report  -  Page: 1
       ******************** SYSTEM DEVICE ********************
       Class: Sound, video and game controllers
       Device: Creative Labs Sound Blaster 16 or AWE-32
       Resources:
         IRQ: 05
         I/O: 0220h-022Fh
         I/O: 0300h-0301h
         I/O: 0388h-038Bh
         DMA: 01
         DMA: 05
       Device drivers:
         C:\WINDOWS\SYSTEM\cspman.dll
           File size: 0 bytes.
           Manufacturer: Creative Technology Ltd.
           File version: 4.00
           Copyright: Copyright © Creative Technology Ltd. 1994-1995
         C:\WINDOWS\SYSTEM\sb16.vxd
           File size: 54363 bytes.
           Manufacturer: Creative Technology Ltd.
           File version: 4.00.493
           Copyright: Copyright © Creative Technology Ltd. 1994-1995

but my report printout looks like this:

       Selected Resource Report  -  Page: 1
       ******************** SYSTEM DEVICE ********************
       Class: Sound, video and game controllers
       Device: Realtek AC'97 Audio
       Resource:
         IRQ: [00000018]
         I/O: [0000A000  - 0000A0FF]
         I/O: [0000A400 - 0000A47F]
       Device drivers:
         
Is this a configuration issue with Device Manager?  I can't find any place to control printing options for Device Manager.
0
Comment
Question by:bjosephson2
  • 2
4 Comments
 
LVL 2

Accepted Solution

by:
Journer earned 100 total points
Comment Utility
I'm guessing the driver has limited information or it isn't installed properly.  Anyways, you can use uknown device identifier to make a complete list (or seperated by component) to print out.  I think it works a lot better and provides more information: http://www.zhangduo.com/udi.html
0
 
LVL 21

Assisted Solution

by:mastoo
mastoo earned 100 total points
Comment Utility
I must be looking at a different device manager as I don't see the print option.  But anyway, if you want prints of that kind of info these give similar:

DriverQuery /si  - from a command prompt and you can redirect output to a file or printer
DriverQuery /V  - other info

or Start - All Programs - Accessories - System Tools - System Info
and then select Components in the tree view and use File - Export to get a file of info.
0
 

Author Comment

by:bjosephson2
Comment Utility
Both expert comments were good tips and appreciated.  

I had never heard of the DriverQuery shell command, which indeed produce a nice spreadsheet--minus, however, any driver manufacturer info or version numbers.

Investigating the Unknown Device Identifier offering from zhangduo.com led me on to some other software offerings.  Most impressive thus far is DriverMax 4.2, downloaded from Softpedia.com.  This program has a soup-to-nuts approach to listing out all drivers via text file or HTML as well as allowing complete backup and restore of all current drivers and identification of which drivers have updated versions available.  It looks very good, thus far.
0
 

Author Closing Comment

by:bjosephson2
Comment Utility
I'm still not sure about Device Manager and its ability to print-out driver info, but the third-party software offerings are so much more useful, I guess it really doesn't matter.  Thanks for your assistance.
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
A while back when OPSMGR 2012 was released we were very excited about getting it into our environment and upgrading our 2007 implementation,  we started our planning and we then proceeded with our implementation. All went as planned & our system …
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now