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Backup Exec 12 reports AOFO: Initialization failure ..... "Out of Memory"

Posted on 2008-06-19
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Hi,
I am running Backup Exec 12 on my media server (window server 2003 SP2 with latest updates).  I am using the Advanced Open File option.  When backing up my Exchange 2007 server, I get

AOFO: Initialization failure on: "\\exchange2007.city.castlegar.bc.ca\C:". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider reports "Out of memory".

I called Veritas support and they said to apply the fixes described in  http://support.microsoft.com/default.aspx?scid=kb;en-us;887827 .  They said to apply the fix to my media server, not my Exchange server.  I have a couple of questions.

1.  Should I be applying this fix to both my media and exchange servers?
2.  I have subsequently reviewed many articles from Microsoft related to this problem all with a link to a different patch, hotfix, rollup, etc.  Is there not a single, downloadable file that cumulates all of the latest and greatest VSS patches/hotfixes?  

If there is something else that I need to know to resolve this issue, any information would be appreciated.

Thank you and much appreciated
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Question by:davidrobertbristow
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Expert Comment

by:karampelas
ID: 21826424
In the old times to solve this problem, at list temporally was to defragging the volume you were backing up.
This could help a lot.
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Author Comment

by:davidrobertbristow
ID: 21827791
Thanks for the comment.  I have recently defragged my media and exchange servers.
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Author Comment

by:davidrobertbristow
ID: 21832865
I applied the following rollups and hotfixes to address VSS errors.  I'll see if backups run successfully this weekend.  

http://support.microsoft.com/kb/940349

http://support.microsoft.com/kb/940239
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Expert Comment

by:karampelas
ID: 21832965
Good inform if this work to see what else you can do
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Accepted Solution

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davidrobertbristow earned 0 total points
ID: 21848711
Apply the VSS updates worked.  No more error messages
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