asked on

NTBACKUP crashes system, must be restarted with reboot.

I have a machine I am using in a test environment and have had trouble getting backups (with NTBACKUP) to finish. Typically about half way through the computer locks up and needs a reboot. I do not have shadow copies on and have tried turning off "Automatically Turn off System Protected Files with the System State"

I have also tried backing up "C," and "D" separately from System State.
System State backs up ok.
However attempting to back up "C" and "D" were unsuccessful.

I have also tried backing up to the local hard drive instead of the external USB drive. That didn't make any difference.

Any Thoughts?

debuggerau

sounds like some software is conflicting with opening files, maybe antivirus, antimalware is common.
Has the server ever crashed while doing other things either?

gamefan2

ASKER

I am running F-Prot. As far as I can remember, it never has before (outside of attempting to backup).

I attempted to disable F-Prot and it still crashed.

debuggerau

what about the error logs, they they contain any errors?
same place each time or not?

gamefan2

ASKER

The NTbackup Log is typicaly Blank. I have exclosed the application event log.

It does not crash in the same place every time.

ASKER CERTIFIED SOLUTION

debuggerau

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gamefan2

ASKER

For unrelated reasons, I needed to wipe the machine. I did copy the data off the drive that I needed. However backup still didn't work. I will close the ticket. Thank you for your help.

gamefan2

ASKER

Thank you for your help.

Davdi