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NTBACKUP crashes system, must be restarted with reboot.

Posted on 2008-06-19
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Last Modified: 2013-11-05
I have a machine I am using in a test environment and have had trouble getting backups (with NTBACKUP) to finish.  Typically about half way through the computer locks up and needs a reboot.  I do not have shadow copies on and have tried turning off "Automatically Turn off System Protected Files with the System State"

I have also tried backing up "C," and "D" separately from System State.  
System State backs up ok.  
However attempting to back up "C" and "D" were unsuccessful.  

I have also tried backing up to the local hard drive instead of the external USB drive.  That didn't make any difference.  

Any Thoughts?
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Question by:gamefan2
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7 Comments
 
LVL 23

Expert Comment

by:debuggerau
ID: 21827883
sounds like some software is conflicting with opening files, maybe antivirus, antimalware is common.
Has the server ever crashed while doing other things either?
0
 

Author Comment

by:gamefan2
ID: 21827943
I am running F-Prot.  As far as I can remember, it never has before (outside of attempting to backup).  

I attempted to disable F-Prot and it still crashed.  
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LVL 23

Expert Comment

by:debuggerau
ID: 21828765
what about the error logs, they they contain any errors?
same place each time or not?
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Author Comment

by:gamefan2
ID: 21837429
The NTbackup Log is typicaly Blank.  I have exclosed the application event log.  

It does not crash in the same place every time.  
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LVL 23

Accepted Solution

by:
debuggerau earned 125 total points
ID: 21842727
have you tried safe mode?
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Author Comment

by:gamefan2
ID: 21846056
For unrelated reasons, I needed to wipe the machine.  I did copy the data off the drive that I needed.  However backup still didn't work.  I will close the ticket.  Thank you for your help.  
0
 

Author Closing Comment

by:gamefan2
ID: 31469035
Thank you for your help.  

Davdi
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