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Remove installation files / information from incomplete install on XP Pro

Posted on 2008-06-19
Medium Priority
Last Modified: 2010-04-21
We are unable to install any new applications on one XP Pro computer under normal bootup. Booting in safe mode allows us to install applications.

We have disabled all possible programs at Startup.

During an attempted installation the installation starts then freezes or closes as if complete. Shutting down after the unsuccessful install reports errors from a previous installation. It appears some installation file(s) from that application are still in limbo - waiting to be installed.

Where do I check for incomplete program installation files and how do I clear out an incomplete installation?

Thank you,
Question by:PeterFuerte
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Accepted Solution

SSNS earned 1000 total points
ID: 21828293
LVL 93

Assisted Solution

nobus earned 1000 total points
ID: 21829068
Can be a corrupt OS, you may run sfc /scannow from the run box, or even a repair install :

Author Comment

ID: 21837849
I will be checking out all provided possible solutions this weekend.



Author Closing Comment

ID: 31469041
The solutions provided answered my question but did not resolve my issue. Both solutions eleminated some possible causes of the issue.


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