Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Exchange 2007 - Stripping Address

Posted on 2008-06-20
5
Medium Priority
?
278 Views
Last Modified: 2013-11-30
At random recipients don't receive emails due to Exchange stripping sender address.  The recipients email server receives the message correctly and no errors are recorded but the FROM field is blank. e.g.
SMTP connected OK, reading status
SMTP got good status line, send HELO to
SMTP delivery initiated with
SMTP delivery sending: MAIL FROM:<>
0
Comment
Question by:techstonar
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 9

Expert Comment

by:LaserSpot
ID: 21839668
Hi,
This could be caused by a problem with an SMTP proxy feature in your firewall, or an e-mail scanning feature in your antivirus software. What model firewall do you have? What AV software?
0
 

Author Comment

by:techstonar
ID: 21872372
Good point.

I discussed the problem with Sophos PureMessager Anti-virus Anti-spam product and it appears there are aware of a problem that can strip email addresses.  They do not have a fix at this time but are working on the problem.

Sophos suggest a work around that required me to modify my PureMeassager routing table and trusted named internal domains.

I will analyse SMTP traffic for a few days to find out if the work around does the job.
0
 

Author Comment

by:techstonar
ID: 22385573
Sophos suggest a work around that required me to modify my PureMeassager routing table and trusted named internal domains.
0
 
LVL 9

Accepted Solution

by:
LaserSpot earned 2000 total points
ID: 22410016
I think you should have accepted comment #21839668 if it led you to a solution.
0
 
LVL 9

Expert Comment

by:LaserSpot
ID: 22410017
.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We aren’t perfect, just like everyone else.  Check out the email errors our community caught and learn the top errors every email marketer should avoid.
Check out the latest tech news, community articles, and expert highlights in August's newsletter.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question