PPTX

powerpoint cannot read the outline. No text converter is installed for this file type
kwallerAsked:
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Echo_SConnect With a Mentor Commented:
On the computer it won't open on, install all Windows updates. It's said that you only need the critical updates, but I've had the best luck just installing all Windows updates. Without these, the compat pack won't work. I suspect that's the problem.
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Brian PiercePhotographerCommented:
Have you installed the latest office updates and the Office Compatibility pack http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
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GlennaShawCommented:
The PPTX file is a PowerPoint 2007 file and (as KCTS has pointed out) can only be viewed in PowerPoint 2003 if you have the compatibility pack installed.  You may still have editing issues.
Some more info for you here:
http://office.microsoft.com/en-us/powerpoint/HA100703231033.aspx?pid=CH100673491033
http://office.microsoft.com/en-us/powerpoint/HA102037031033.aspx
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kwallerAuthor Commented:
PLease see attachment below that is appearing when trying to open PPTX file even though file converter is installed.
kim.JPG
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Brian PiercePhotographerCommented:
All I can suggest ths that you double check that the compatibility pack is insatlled - install it again if needs be and make sure that you have the latest Office 2003 updates.
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GlennaShawCommented:
You are trying to open a PowerPoint 2007 document with PowerPoint 2003.  You cannot do this until you download and install the Office 2007 Compatibility Pack: http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
If you've already installed the compatibility pack, try downloading and installing it again.
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kwallerAuthor Commented:
Compat pack has been installed twice. All updates have been applied for Office 2003. error persists.
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Brian PiercePhotographerCommented:
In that case the file is probably corrupt - you could try on another machine to make sure
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GlennaShawCommented:
Echo has posted a nice write up here:
http://www.echosvoice.com/recovering.htm
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kwallerAuthor Commented:
the file opens on my machine
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Brian PiercePhotographerCommented:
Then there must be a problem with the other machine, re-install Microsoft Office, re-intsall the compatibility pack and re-install all the Office updates
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Brian PiercePhotographerCommented:
... try saving the file in 2003 format and try that on the other machine
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kwallerAuthor Commented:
I already did that
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GlennaShawCommented:
Can you post the presentation here?  change the pptx extension to txt and post.
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