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How to create alias email address for same user in Exchange 2003?

Posted on 2008-06-20
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Last Modified: 2012-05-05
Hi Everyone,

I have a user that just got married....changing her last name. The user currently has an company email address, I need to setup a new email address or alias so she can receive mail from both email accounts. me.single@domain.com and me.married@domain.com. The user wants to have both email accounts until all her contacts have been notified of the change.

How can I do this?...with an alias? Any help would be appreciated, I need to get this done ASAP.
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Question by:BB_MCSE
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Expert Comment

by:KCTS
ID: 21830982
All you need to is to add another email address to the users account - you can have as many as you want. Decide which of the email addresses will be the PRIMARY address (will be used in all replies)
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Expert Comment

by:Rikketyrik
ID: 21831507
KCTS is correct.

- Open properties to the Account in ADUC (Exchange or Exchange Tools needs to be installed on that machine).
- Select the E-mail Address Tab
- Cleck New, select SMTP and fill in the E-mail address. (If the new address will be the permanent address I recommend setting it as the primary so that replies will have that address.)
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Author Comment

by:BB_MCSE
ID: 21831975
I have tried to add a new smtp email address from in active directory and received an error meesage:

"there is no such object on the server"
Facility: Win 32
ID No: c0072030
Microsoft Active Directory- Exchange Extension

I'll check to see if Exchange tools are installed.....


Exchange-Error.jpg
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Author Comment

by:BB_MCSE
ID: 21832063
Can this be caused from a permission issue?
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Expert Comment

by:Rikketyrik
ID: 21832086
Try doing it from the exchange server directly. It has ADUC installed by default. That will rule out problems with the tools.
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Author Comment

by:BB_MCSE
ID: 21832238
Rikketyrik,

I tried from the Exchange server (logged in through RDC) with admin rights using ADUC... Error message is the same:-(
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Accepted Solution

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Rikketyrik earned 500 total points
ID: 21832484
Interesting....

Are you using delegation? There may be some a permissions issue.

Rule out any other issues such as DNS and/or basic AD issues. Check over the event logs etc.

I found a blog entry that may or may not help. http://mostlyexchange.blogspot.com/2005/09/error-in-active-directory-users-and.html

Here is a KB that "may" help.... http://support.microsoft.com/default.aspx?scid=kb;en-us;272147


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Author Comment

by:BB_MCSE
ID: 21833088
Rikketyrik,

The first article sounds about right. Thanks Guys.
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Author Closing Comment

by:BB_MCSE
ID: 31469139
Thank You, I believe that just adding the SMTP address to the existing accouont should have accomlished the objective of having a second email account for the same user.

I believe that my account has "view only" permission as stated in the article in the link you provided.

Thanks Again
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Expert Comment

by:Rikketyrik
ID: 21833511
Great!. Good luck!
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