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Can't find proper audio driver for Dell XPS M1330

Posted on 2008-06-20
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Last Modified: 2013-12-01
I have a user who has a lot of problems with Vista on her Dell XPS M1330 and she wanted to switch back to XP, so I just got a new Hard drive and installed XP Pro SP3 on her M1330. I didn't know it, but Dell only has Vista drivers on their website for the M1330. So I got all the drivers working using either the Vista Driver from Dell or XP Drivers from Intel, but I just can't find the right Audio driver.

I checked her Vista installation and she has a Sigmatel High Definition Audio with a driver ver: 6.10.0.5515 date 5/10/2007

All I can find on Intel's site is drivers for desktops. She has a 965 chipset, so I tried that version for the desktop, but none of them work.

Does anyone know if there is an XP version of drivers for this Sigmatel audio?

I'm at my wit's end and very frustrated at the moment.  Thanks for any help,

DVS
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Question by:vidarit
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Accepted Solution

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slam69 earned 250 total points
ID: 21831876
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Author Comment

by:vidarit
ID: 21832080
Thanks for the quick reply slam69!
My user is currently engaged and I ca't get to her laptop, but I'll try this ASAP and get back to you.

Thanks again,
DVS
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Author Comment

by:vidarit
ID: 21832359
Hi slam69-
Thar driver almost worked. I have sound now, but the Device Mgr still has an " Audio Device on High Definition Audio Bus" item with that cursed yellow question Mark. Any ideas what that is? I tried rebooting, thinking it may need that to complete, but no luck.

Look at the attached doc for a pic of what I'm talking abot.

At least she has sound now. But I'd like to get everything completely installed if possible.

Thanks,
DVS
Device-Mgr.doc
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Expert Comment

by:Pcobiwan
ID: 21832404
Have you checked the Sigmatel site?  Manufacturers often have downloadable drivers.
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Author Comment

by:vidarit
ID: 21832458
Yeah. www.sigmatel.com only has drivers for printers, scanners, mp3 players and other non-pc related s tuff.
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Expert Comment

by:Pcobiwan
ID: 21832480
A search for audio drivers on their site turns up a list...http://www.sigmatel.com/search/search.asp?searchTerm=audio+drivers
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by:Pcobiwan
ID: 21832588
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Author Comment

by:vidarit
ID: 21832871
Hi Pcobiwan-
Thanks for the reply. The driver from Dell broke it. No sound at all.

You can call me a dummy though for not doing a search for 'drivers' on the sigmatel site. I tried the two for 'notebooks' and neither worked.

Now I have to give my user her laptop back. She's back from lunch.

I'll keep trying Monday when I can have it in the morning.

Thanks all,
DVS
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Expert Comment

by:slam69
ID: 21833170
Can i ask why if the sound was working you felt the urge to go and try something else? why that driver is not recognised as the correct one.. its not the right one for your card as tyeh card and machien shoudl be being used with vista however it does work.

my suggesstion would be to use the driver I suggessted as its a tested solution, not sure how else i can oput it bud, but if it aint broke dont look for a fault ;o)
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Author Comment

by:vidarit
ID: 21833742
Slam69,I'm not sure I understand your comments.
Are you saying that the machine was designed with Vista in mind and should be used only with Vista? If so, I disagree. Any PC made recently should be able to run XP. If by saying 'if it aint broke dont look for a fault', you mean I should have stuck with Vista, I will choose to disagree again. You can't say that Vista ain't broke. While it may work perfectly for many, there are enough folks out there who are dissatisfied with it that Microsoft has fast-tracked production of the next OS to replace Vista a couple of years earlier than was originally intended.

Again Slam69, I don't know if I am understanding your comment. I may have misunderstood and may be just preaching at the wall. In the final analysis, it doesn't matter. You gave me a solution that works well enough, and I am tired of chasing after the details, so I am giving the points to you

I appreciate your help immensely!
Have a great weekend!!
DVS
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Author Closing Comment

by:vidarit
ID: 31469174
Thanks again!!
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Expert Comment

by:slam69
ID: 21833855
No problem bud an dyup you did mis construe my comments so ill try and explain a bit better its been a long week her ein teh uk :O)

What i meant was that if the driver is working and sound is coming out then that would be solution enouogh for me, even though teh device manager still thinks there is a problem, if it produces what you need then why go fiddling ;o)

Completely agree with you on the vista vs xp argument and im delaying as long as possible myself hioping to go into whatever comes out next from microsoft, its the whole me/2000 xp issue again lol

And yup i agree any pc designed for vista should be able to run XP, however the manufacturers are being encouraged to ship with vista and encourage users to use (can you figure the driving force behind that ;o)), and to that end not all machine buolds have the relevant drivers to make the "downgrade".

hope that clears it up a little ;o)

jay
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Author Comment

by:vidarit
ID: 21833891
Gotcha.

I just tried the other drivers after yours hoping one might make all the stuff in Device Mgr happy. But you're right, It makes sound now and that is good enough.

Take it easy,
DVS
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Expert Comment

by:Mark
ID: 21836646
You need to install the microsoft UAA which can be found here. Just click on the hotfix link at the top of this page.
http://support.microsoft.com/kb/888111
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