Solved

Blackberries not synchronizing BB address book

Posted on 2008-06-20
1
1,265 Views
Last Modified: 2008-09-15
Hi,
A recently deployed BES server is not synchronizing the address book with Black berries.
Some of the blackberries do have the option "Wireless Sync" in the address book option, some don't.

The ones that has it, I made sure it is turned on. Tried resetting the BBs, resending the service books.
No change.

Any  ideas??

thx
0
Comment
Question by:HBICalgary
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 1

Accepted Solution

by:
JernejS earned 500 total points
ID: 21836854
This only work with user's adress book inside his mailbox on the Exchange server. That's the one inside "Inbox - Your User" if you look at his Outlook. Address books in Personal Folders she may have will not get synchronized.

Other things you may check if above does not help:
- is your SP level of Exchange the same as the one on the BES server (talking only about the Exchange service pack here)
- is version of your cdo.dll on the exchange the same as the one on the Exchang eserver?

Please look into error log files on the BES specialy the one that includes MAGT in the filename and post some errors here if present.

Nejc
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The latest Citrix Receiver has been released (May 2010) and is finally available for BlackBerry devices, version 1.0. Once installed, BB users can access Citrix applications from their device, on any* mobile network or WiFi connection. This is cu…
I've already touched on keyboard shortcuts that can be used in a BlackBerry to make navigation much more easy but there are also another set of commands which are hidden for different reasons. Standard users won't need these unless under exceptional…
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question