briancis
asked on
Not getting email at gmail google apps using custom domain
So I have gmail setup using Google Apps and a custom domain. I have zonedit setup to foward correctly and this setup has been working fine for a year or so. Yesterday I stopped getting email unless I sent myself a message from within my gmail account (i.e., not outside email was being delivered) and I just got the following message from another email account I tried to use to send a test message.
What the heck is parkedpage.iyd.com? That's not the email I sent my test message to? How can I troubleshoot this problem and get my email delivery going again?
Your document addressed to: parkedpage.iyd.com has the following delivery status:
**************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**************************
The original message was received at Fri, 20 Jun 2008 07:29:01 -0400 (EDT)
from intlnamsmtp10.nam.pwcinter
----- Transcript of session follows -----
<bjc@[mydomain].com>... Deferred: Connection timed out with parkedpage.iyd.com.
Warning: message still undelivered after 4 hours
Will keep trying until message is 1 day old
What the heck is parkedpage.iyd.com? That's not the email I sent my test message to? How can I troubleshoot this problem and get my email delivery going again?
Your document addressed to: parkedpage.iyd.com has the following delivery status:
**************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**************************
The original message was received at Fri, 20 Jun 2008 07:29:01 -0400 (EDT)
from intlnamsmtp10.nam.pwcinter
----- Transcript of session follows -----
<bjc@[mydomain].com>... Deferred: Connection timed out with parkedpage.iyd.com.
Warning: message still undelivered after 4 hours
Will keep trying until message is 1 day old
ASKER
I use only webmail, so this isn't a POP3 or IMAP issue (I don't think...). I did the Captcha Unlock, even though I have no idea what that is or how it might help.
My wife is telling me she is getting a message saying "delivery delayed" when she sends an email to me at bjc@[mydomain.com].
Not sure what you mean by using only Google Apps to simplify the troubleshooting...please explain.
My wife is telling me she is getting a message saying "delivery delayed" when she sends an email to me at bjc@[mydomain.com].
Not sure what you mean by using only Google Apps to simplify the troubleshooting...please explain.
By simplify, I mean don't use Zonedit or other programs with Gmail.
Delivery delay sounds like emails are getting to your account slowly.
Delivery delay sounds like emails are getting to your account slowly.
ASKER
Well, I need to use a custom domain and I don't know how else to do it besides using Zonedit, again, this has been working fine for over a year. And, it not that emails are arriving slowly, I have not received any emails at all for the past couple of days -- which is why the delayed delivery error message my wife received seems strange to me.
For missing emails, try this link from Gmail Help Center
Missing Messages
http://mail.google.com/support/bin/answer.py?answer=8256
Contact Us
https://mail.google.com/support/bin/static.py?page=troubleshooter.cs&problem=bugflow&selected=bugflow_receive31
Missing Messages
http://mail.google.com/support/bin/answer.py?answer=8256
Contact Us
https://mail.google.com/support/bin/static.py?page=troubleshooter.cs&problem=bugflow&selected=bugflow_receive31
ASKER CERTIFIED SOLUTION
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How are you using Zonedit to forward? Simplify the set up to troubleshoot. Only use Google Apps.
Are you using POP3, IMAP, or webmail access? Where are you not receiving emails? If POP3 or IMAP, does webmail receive emails?
Use Captcha Unlock to clear your credentials
https://www.google.com/accounts/DisplayUnlockCaptcha
Hope this helps!
war1