Solved

Not getting email at gmail google apps using custom domain

Posted on 2008-06-20
7
324 Views
Last Modified: 2013-12-29
So I have gmail setup using Google Apps and a custom domain.  I have zonedit setup to foward correctly and this setup has been working fine for a year or so.  Yesterday I stopped getting email unless I sent myself a message from within my gmail account (i.e., not outside email was being delivered) and I just got the following message from another email account I tried to use to send a test message.  

What the heck is parkedpage.iyd.com?  That's not the email I sent my test message to?  How can I troubleshoot this problem and get my email delivery going again?


Your document addressed to: parkedpage.iyd.com has the following delivery status:

**********************************************
    **      THIS IS A WARNING MESSAGE ONLY      **
    **  YOU DO NOT NEED TO RESEND YOUR MESSAGE  **
    **********************************************
 
The original message was received at Fri, 20 Jun 2008 07:29:01 -0400 (EDT)
from intlnamsmtp10.nam.pwcinternal.com [10.26.104.85]
 
   ----- Transcript of session follows -----
<bjc@[mydomain].com>... Deferred: Connection timed out with parkedpage.iyd.com.
Warning: message still undelivered after 4 hours
Will keep trying until message is 1 day old
0
Comment
Question by:briancis
  • 3
  • 3
7 Comments
 
LVL 97

Expert Comment

by:war1
ID: 21832609
Hello briancis,

How are you using Zonedit to forward?  Simplify the set up to troubleshoot.  Only use Google Apps.

Are you using POP3, IMAP, or webmail access?  Where are you not receiving emails?  If POP3 or IMAP, does webmail receive emails?

Use Captcha Unlock to clear your credentials
https://www.google.com/accounts/DisplayUnlockCaptcha

Hope this helps!
war1
0
 

Author Comment

by:briancis
ID: 21834407
I use only webmail, so this isn't a POP3 or IMAP issue (I don't think...).  I did the Captcha Unlock, even though I have no idea what that is or how it might help.

My wife is telling me she is getting a message saying "delivery delayed" when she sends an email to me at bjc@[mydomain.com].  

Not sure what you mean by using only Google Apps to simplify the troubleshooting...please explain.
0
 
LVL 97

Expert Comment

by:war1
ID: 21834442
By simplify, I mean don't use Zonedit or other programs with Gmail.

Delivery delay sounds like emails are getting to your account slowly.
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 

Author Comment

by:briancis
ID: 21834583
Well, I need to use a custom domain and I don't know how else to do it besides using Zonedit, again, this has been working fine for over a year.  And, it not that emails are arriving slowly, I have not received any emails at all for the past couple of days -- which is why the delayed delivery error message my wife received seems strange to me.  
0
 
LVL 97

Expert Comment

by:war1
ID: 21834621
0
 

Accepted Solution

by:
briancis earned 0 total points
ID: 21835534
Is it possible my DNS server - zoneedit is down?  I am trying to go to www.zoneedit.com now without success.  Is there a more robust service out there I could be using instead?
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
Create high volume marketing opportunities using email signatures with these top 10 DOs and DON'Ts of email signature marketing.
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now