Willie Liebrand, CTS-D
asked on
Close MMC?
I have rebuilt our SBS 2003 serer (Standard) and now need to install our Trend Micro virus software. The virus software installation starts and after a few moments informs me that I need to close Microsoft Management Console (MMC) before I can continue.
What do I do if nothing else is open?
What do I do if nothing else is open?
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I found issue was the box for "show processes from all users" wasn't checked within the Task Manger, Processes. Once I checked that box the mmc.exe process was then listed and I was able to terminate the process and continue with the Trend upgrade.
ASKER
I opened the Task Manager and was able to see how the MMC turned on and off in the Processes. Even with the MMC off, I still received the message referred to in the beginning.
At the start up process of the Trend Micro software there were two options. The default was a pre-scan and there was an option to not do a pre-scan. I selected not to do a pre-scan and installed the software. So it appears that the 'error' was being triggered by Trend's own pre-scan dialog box.
Thank you for your help.