?
Solved

BSOD only when docked in the office

Posted on 2008-06-20
8
Medium Priority
?
1,122 Views
Last Modified: 2013-11-17
We are having a problem in one of our new offices.  Three people have laptops that get 1-5 Blue Screen of Death each day.  They only get it while in the office and while they are on a docking station.  There are a dozen desktop computers in the office as well that do NOT get blue screens.  Just the laptops and just when they are docked.  When they take them home at night they do not get blue screens.  It is happinging on a Dell d630 and 2 Dell m4300's.  Is there a driver or something that is only active when docked that needs to be updated or does anyone have any ideas?  All are XP sp2.
0
Comment
Question by:eServ
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 15

Accepted Solution

by:
f-king earned 1000 total points
ID: 21833619
do you have three docking stations or use same one?
0
 

Author Comment

by:eServ
ID: 21833684
Different Docking Stations
0
 
LVL 15

Expert Comment

by:f-king
ID: 21833797
Are they connected to a network?
or any other external devices at that time?
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 

Author Comment

by:eServ
ID: 21833844
They are connected to the network. Keyboard, mouse, Cisco IP phone.
0
 
LVL 15

Expert Comment

by:f-king
ID: 21833924
you should try without these devices connected to see what device is causing the error.
try one by one if you can.
0
 
LVL 6

Assisted Solution

by:mohd_haq
mohd_haq earned 1000 total points
ID: 21834069
Whats the error that you see on the BSOD. Can you give me the error details i mean the error name, its id. can you see any file name mentioned in the BSOD? if Possible take a snap of it  and post here
0
 

Author Comment

by:eServ
ID: 21976737
Sorry for the delay in getting back with you - We had problems with the images that was cuasing this problem we we re-created the image all was fine again.
0
 

Author Closing Comment

by:eServ
ID: 31469277
Thanks for all the help and again sorry for the delay in getting back with you.
0

Featured Post

Limited time offer using promo code EXPERTS25

Designed with a wealth of functionality and convenience, ATEN's new Thunderbolt™ 2 Sharing Switch takes your Thunderbolt setup to the next level. Now through August 31, 2017, Experts Exchange members get 25% off the US7220 on the ATEN USA eShop using promo code EXPERTS25.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

pc, laptop  monitor connection configurations
Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question