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files move without user intervention

I have two clients with SBS 2003 Standard R2. Both have shared folders for their users to store Excel and Word documents that the staff use. From time to time (once a month or so), they call to say files have disappeared. After searching, I discover the files have been moved. Sometimes it is a series of spreadsheets in a single folder that get moved, somtetimes it can be several folders themselves that move. The files are usually sequential, i.e., folders begining with the letter A through K.

The clients swear that they aren't purposely moving the files, though I have my doubts that it isn't some type of user problem. Has anyone else seen this type of problem? I haven't been able to find any reference to such an issue anywhere.

The users have 'change' level access to these folders and their children components. Only administrators have full access (and I'm the only admin).

Any ideas?
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killbrad
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RBean204 - Thanks for the grade & points. - Patrick