We have changed a user's My Documents folder to point to a the user shared folder on the company Windows 2003 server. We would like to be able to set the My Documents folder to use offline files. However, when we try to do this, it fails and says it is unable to make the folder available offline because access is denied. I have checked the security settings and share security on the base share and the user's folder and they are set up correctly. Any ideas on why this is happening?