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Networkprinter go offline

Posted on 2008-06-20
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Last Modified: 2011-09-20
At our school we have about 25 networkprinters. About six of them go offline on their own. The only way for my users to print again, is for me to restart the printspooler on the printserver.
Does anyone have an idea how this happens and what a can do about it?
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Question by:OddyIT
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5 Comments
 
LVL 14

Expert Comment

by:Kutyi
ID: 21835289
I had a similar problem when using anything other then Microsoft's TCP/IP ports.  HP, Dell and Lexmark port software can cause issues just like this.
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LVL 2

Expert Comment

by:thor_08
ID: 21835297
Hello, has verified that the driver is correct?
They are all of the same model?

Maybe the driver in this conflict, try to eliminate one of them and re-create, to see if the next time you all are hung latter also believes that what makes

Greetings
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Author Comment

by:OddyIT
ID: 21835330
The printers that seem to have the problem, are 5 samsung (we have in total 7 af this type) and 1 HP (we have about 5 of this type)
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LVL 2

Expert Comment

by:thor_08
ID: 21835661
has been testing ...

"Try to eliminate one of them and re-create, to see if the next time you all are hung latter also believes that what makes"?

've seen something in the viewer events
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LVL 2

Accepted Solution

by:
thor_08 earned 500 total points
ID: 21835663
has been testing ...

"Try to eliminate one of them and re-create, to see if the next time you all are hung latter also believes that what makes"?

've seen something in the viewer events
0

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