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eMail address not created with USER on Exchange 2000 in Win2k environment

Posted on 2008-06-20
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Last Modified: 2013-12-05
For some reason, when creating or copying an old user to a new one, I get the user, get asked whether or not to create and exchange box, then wizard completes. When trying to view EMAIL ADDRESSES... it is completely empty.  The box is there, but no address...

How do I correct this?
NoMailBoxMBSS.JPG
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Question by:kennygeorge
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LVL 6

Expert Comment

by:CorpComp
ID: 21835537
Connect the new mailbox using outlook.

Then go back to the server, you should find that the addresses are automatically created.
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Author Comment

by:kennygeorge
ID: 21835790
Already tried connecting to the mailbox via Outlook and OWA.  The mailbox doesn't exist, doesn't get created, and the address isn't added to the address book.  Since the last time that I successfully added user + mailbox, I've run Windows update, added WSUS onto the mail server, and changed some of the SSL settings in IIS.

Other ideas?
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Author Comment

by:kennygeorge
ID: 21835856
I had previously restarted IIS, but it hadn't been late enough in the day for Exchange services restarts.  Everything is pretty much back to normal now, if a little sluggish.  Case closed.
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LVL 5

Expert Comment

by:Probity
ID: 21836132
Yeah, RUS service is a POS in Exchange <2007.  Do yourself a favor and upgrade as soon as you can =)
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Accepted Solution

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kennygeorge earned 0 total points
ID: 21851532
There was no suggestion to restart the Exchange services, which worked.  I wish we weren't on 2000 Exchange, but Enterprise edition isn't cheap!

Thanks for the upgrade suggestion!!
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LVL 5

Expert Comment

by:Probity
ID: 21851537
You're welcome, I have no problem with the refund, i hope nobody contests
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