• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2764
  • Last Modified:

PDF Scrolling Speed problem with Windows Terminal Services

The scrolling speed of PDF files within the Windows Terminal Services session is unbearable.  Page up and page down is acceptable but the scrolling speed is terrible.  The speed of our connection is not the issue.  We have a 10MB fiber optic connection to the data center, the latest RDP client and all other apps are fine.  The problem is SOLELY with SCROLLING within a PDF file.  There must be some type of PDF viewer that is optimized for Windows Terminal Services.    We have already tried Adobe Reader, Adobe Acrobat, and Fox It Reader with no success.  PLEASE HELP.
  • 2
1 Solution

here are to  previous answers, the second has a link to MS kb which might help...


LaserDesignAuthor Commented:
If anyone still cares about this, the problem with scrolling PDF files is not directly related to bandwidth and QoS issues which seemed to be the essence of the messages I received.  It seems related to the way that the readers repaint the screen at every step of the scrolling process.

Clicking above or below the scroll bar is an acceptable workaround to this problem if you are willing to accept scrolling a screen at a time.

Another solution is to use the Sumatra PDF Viewer which I was lucky to find.  It scrolls perfectly within the WTS session with no signficant delays.  I am so happy to have this solution!

Please change my grade to a B if someone was offended by my earlier rating.  Sorry!
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Train for your Pen Testing Engineer Certification

Enroll today in this bundle of courses to gain experience in the logistics of pen testing, Linux fundamentals, vulnerability assessments, detecting live systems, and more! This series, valued at $3,000, is free for Premium members, Team Accounts, and Qualified Experts.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now