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PDF Scrolling Speed problem with Windows Terminal Services

Posted on 2008-06-20
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2,743 Views
Last Modified: 2013-11-21
The scrolling speed of PDF files within the Windows Terminal Services session is unbearable.  Page up and page down is acceptable but the scrolling speed is terrible.  The speed of our connection is not the issue.  We have a 10MB fiber optic connection to the data center, the latest RDP client and all other apps are fine.  The problem is SOLELY with SCROLLING within a PDF file.  There must be some type of PDF viewer that is optimized for Windows Terminal Services.    We have already tried Adobe Reader, Adobe Acrobat, and Fox It Reader with no success.  PLEASE HELP.
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Question by:LaserDesign
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captain earned 500 total points
ID: 21837259
Hi

here are to  previous answers, the second has a link to MS kb which might help...

http:Q_22979155.html#a20358009
http:Q_23397307.html#a21554104

hth
capt.
      
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Author Comment

by:LaserDesign
ID: 21879302
If anyone still cares about this, the problem with scrolling PDF files is not directly related to bandwidth and QoS issues which seemed to be the essence of the messages I received.  It seems related to the way that the readers repaint the screen at every step of the scrolling process.

Clicking above or below the scroll bar is an acceptable workaround to this problem if you are willing to accept scrolling a screen at a time.

Another solution is to use the Sumatra PDF Viewer which I was lucky to find.  It scrolls perfectly within the WTS session with no signficant delays.  I am so happy to have this solution!

Please change my grade to a B if someone was offended by my earlier rating.  Sorry!
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LVL 30

Expert Comment

by:captain
ID: 21890755
Thanks.
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