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Cannot change Primary Email Address in Exchange Server

Posted on 2008-06-21
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Last Modified: 2008-09-11
I've recently set up a new SBS 2003 server for s small company with 10 users.

Eash user account needs around 20 aliases (4 variations of domain nmae, .com, co.uk, tec) and name (JohnSmith, JohnS, John and sales).

Everything works fine except that we would like emails from this accounts to say from Sales but they still says JohnSmith. We have changed the Primary to Sales and it sticks okay. Where am I going wrong.

Also is it possible to change the sender on the fly in Outlook.

Thanks,

Mike

Thanks,

Mike
 
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Question by:mikeabc27
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6 Comments
 
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Expert Comment

by:noc-mitts
ID: 21836798
To change sender on the fly, when composing a new mail, from the main tool bar go to the dropdown menu near 'options' and tick 'From'. A 'from' field will appear, enter address of sender and mail will be sent on behalf of that account.

appropriate rights will be needed on the partcualr account.
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Author Comment

by:mikeabc27
ID: 21836877
Thanks noc-mitts - I'll give that a try when someone's in their office shortly, however, I would prefer the default sender in the User Account to work for us.

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by:noc-mitts
ID: 21837319
A method to achieve what you want (if im understanding exactly what you're requesting) is to create a distribution group and add all accounts you need. Then you'll still need the 'from' thing from the client mentioned before. The user has to decide if to send a mail from his personal mail or from the distribution mail account since the distribution group will have its own mail account. Mails sent to this account will be recieved by all members of the group.
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Author Comment

by:mikeabc27
ID: 21837411
OK, on the SBS server's User Accounts > Email Addresses each user has about 20 addresses - 19 added aliases. By default, rhe primary address is the same as the account, johnsmith@mydomain.com. However, I have set one of the aliases, sales@mydomain.com as the Primary address and it remains the primary, but the sender still gets it as johnsmith@mydomain.com.
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Expert Comment

by:noc-mitts
ID: 21837817
I'm not much into SBS. In a normal Exchange 2003 environment ... i would impliment a distribution group with that alias and add all accounts as members so every user will have the option to choose if to send with his alias or with the 'common' one.

Im not sure about 1 thing... each user has 20 aliases or 20 mail adressess ??? If its aliases ... from where you did that ?
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