Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


Unable to boot into Windows Vista after uninstalling Service Pack 1 Beta

Posted on 2008-06-21
Medium Priority
Last Modified: 2013-11-29
This is my first question here....
My system information should be attached.  I have a HP HDX9000 Laptop with Windows Vista Ultimate 64-bit installed (factory preinstalled).  I have had the laptop for about 6 months, so reinstalling Windows isn't really an option.  I downloaded and installed Windows Vista SP1 Beta some time back (I think it was v.664).  Anyhow, yesterday a message appeared stating "Your Windows license will expire in 10 days.  Please back up your files and install any version of Windows Vista."  With an OK button on the box.   So, I read a bit and found that it was actually SP1 expiring.  I installed it so long ago, I was hesitant.  But I tried to install the network install version of the Final SP1 and it said "SP1 is already installed."  

So, I proceed to Add/Remove Programs and choose to uninstall SP1.  It took some time, rebooted, and then seemed to continuously reboot a few times.  So, I hit F8 and chose "Disable Automatic Restart on Windows Failure".   Here's what I've got:

STOP c0000139 Entry point not found
The procedure entry point NtRenameTransactionManager could not be located in the dynamic link library ntdll.dll

Safe mode without networking produces the same result.  I do have an ERD Commander disc that I could use, but don't know what I would do.  Should I try to replace the ntdll.dll file with the one from the final Service Pack somehow?  I do have another Vista 64-bit desktop, but have NOT installed SP1 of any kind on it as of yet.

Thanks for any help provided!!!

Question by:josh7143
  • 3
  • 2
LVL 58

Accepted Solution

McKnife earned 2000 total points
ID: 21837694
Uninstallation of SP1 beta failed and rendered the system unusable. Either use a backup/image or do a repair installation. The repair (not startup repair) installation is done by booting from the Vista setup DVD and selecting "upgrade". If update is greyed out, your version does not entitle you to do it (OEM versions don't as far as I know) and you will have to reinstall.

Author Comment

ID: 21837865
Thanks for the reply.  That affirms my original (daunting) thought.  I have so much installed in Vista (VStudio programming environment, VMWare Virtual Machines, etc.) Is this just a professional opinion, or did you find any reference material regarding the NtRenameTransactionManager failure?  It's not very often that you find an error message that won't appear at least one other time via Google.

The only reason I am trying to avoid a reinstall, is because my system didn't come with a restore DVD.  (Side note, HP requires you to create them, which failed on first attempt, and subsequent attempts returned an error message stating that the disc set can only be created one time.)
LVL 58

Expert Comment

ID: 21837949
No, I don't have info on that very error message. But I doubt that it's just a dll in the wrong version. You could of course try. Also ask hp if they could do anything for you. Maybe you could also take any other vista dvd and try the repair process.
Next time: Use an imaging solution or ultimate's own windows complete pc backup regularly if you got so many things configured.

Author Comment

ID: 21839066
Just picked up a new SATA HDD, a USB-SATA adapter to pull old data, and a copy of Vista Ultimate 64 OEM (my tithe to Microsoft).  That's the price I pay for not being prepared, I guess!

Thanks again for your help.

Author Closing Comment

ID: 31469422
Thanks for the quick response.  This community is great.  Look forward to coming up with some challenges for you in the future!

In the meantime, wish me luck with getting everything reconfigured.

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

IF you are either unfamiliar with rootkits, or want to know more about them, read on ....
Unable to change the program that handles the scan event from a network attached Canon/Brother printer/scanner. This means you'll always have to choose which program handles this action, e.g. ControlCenter4 (in the case of a Brother).
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

571 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question