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Windows Vista Blue Screen on boot up.

User was able to use the Sony Vaio laptop fine on friday. On Saturday he began getting the this blue screen error.

OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:

BCCode: 1000008e
BCP1: C0000005
BCP2: 82D570E6
BCP3: AB8C9AF8
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\Mini062108-01.dmp
C:\Users\henry\AppData\Local\Temp\WER-91525-0.sysdata.xml
C:\Users\henry\AppData\Local\Temp\WER83A.tmp.version.txt

I have requested the minidump file from the user. Any Ideas on what might be the problem.
Any ideas on how to test the ram in this laptop?

ASKER CERTIFIED SOLUTION

r-k

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SOLUTION

nobus

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nobus

this may help too : http://www.pcreview.co.uk/forums/thread-439539.php

SOLUTION

Makaveli213

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SOLUTION

LeeTutor

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jimmylew52

ASKER

Thanks to all for the help. After several reboots the problem went away. I have not been able to get the remote user to send me the minidump file (problem child of the company). I will retain this information in case the problem re-occurs and I can get some cooperation from the user.

r-k

Thanks and good luck!