I get an Incorrect username and password error when trying to RDP into Server 2008

Posted on 2008-06-22
Last Modified: 2013-11-29
I just did a clean install of server 2008 x64 bit version. I installed 10 Terminal Services licenses. When I try to connect to the server via Remote Desktop I get an error that says incorrect username and password. I know for sure that the username and password is correct. I have tried disabling the firewall, logging in as administrator through rdp, but still no luck. I have also tried from other computers with the same result. I am not too familiar with Server 2008, but I assumed Terminal services would work since it is straight out of the box.
Question by:pcmngr
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Expert Comment

ID: 21841803
Did you enable the users in A/D for terminal services?

Author Comment

ID: 21841812
Yes I did. The administrator also has all of these enabled. they are also members of the remote desktop users group
LVL 58

Accepted Solution

tigermatt earned 500 total points
ID: 21841814
If the server is in a domain, you may need to login using the form DOMAIN\Username and your password. For some reason, Server 2008 defaults to attempting to log-in locally, unless you use that username combination to force it to log-in to the domain.

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Expert Comment

ID: 21842711
Tigermatt is correct, if you arn't putting in the domain name it could be giving you the issues.
LVL 58

Expert Comment

ID: 21843978

Author Closing Comment

ID: 31469567
I have been killing myself over the weekend for this ridiculous issue. I had no idea. You actually have to put your complete domain including the .local
Thanks for all your help

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