I get an Incorrect username and password error when trying to RDP into Server 2008

Posted on 2008-06-22
Last Modified: 2013-11-29
I just did a clean install of server 2008 x64 bit version. I installed 10 Terminal Services licenses. When I try to connect to the server via Remote Desktop I get an error that says incorrect username and password. I know for sure that the username and password is correct. I have tried disabling the firewall, logging in as administrator through rdp, but still no luck. I have also tried from other computers with the same result. I am not too familiar with Server 2008, but I assumed Terminal services would work since it is straight out of the box.
Question by:pcmngr
  • 2
  • 2
  • 2

Expert Comment

ID: 21841803
Did you enable the users in A/D for terminal services?

Author Comment

ID: 21841812
Yes I did. The administrator also has all of these enabled. they are also members of the remote desktop users group
LVL 58

Accepted Solution

tigermatt earned 500 total points
ID: 21841814
If the server is in a domain, you may need to login using the form DOMAIN\Username and your password. For some reason, Server 2008 defaults to attempting to log-in locally, unless you use that username combination to force it to log-in to the domain.

[Webinar] Disaster Recovery and Cloud Management

Learn from Unigma and CloudBerry industry veterans which providers are best for certain use cases and how to lower cloud costs, how to grow your Managed Services practice in IaaS clouds, and how to utilize public cloud for Disaster Recovery


Expert Comment

ID: 21842711
Tigermatt is correct, if you arn't putting in the domain name it could be giving you the issues.
LVL 58

Expert Comment

ID: 21843978

Author Closing Comment

ID: 31469567
I have been killing myself over the weekend for this ridiculous issue. I had no idea. You actually have to put your complete domain including the .local
Thanks for all your help

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
A procedure for exporting installed hotfix details of remote computers using powershell
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now