I wish to help a friend of mine with a wireless keyboard which does not respond. Basically, the keyboard does not respond to any keys being pressed. Additionally, there is not any entry for it within device manager.
With regards to troubleshooting, we have put new batteries into this keyboard in addition to trying to connect it to the base station or access point. But, nothing as worked so far. The Logitech Wireless Keyboard has the following manufacture specs: M/N: Y-RJ21 with letters and numbers underneath it which reads as RT7R05-V:5XTW... The P/N is 867222-0100 with the following underneath it: (128995-501 A).. The S/N is MCT23209740.
The other thing which comes to mind is perhaps reloading any software or drivers for this keyboard since it does not appear within Device Manager. If that is needed, could someone provide a link to any software or drivers needed to resolve the issue of the Logitech Wireless Keyboard not responding to the computer?
Any help regarding this post will be appreciated. I look forward to hearing from everyone.