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jmartinscotland

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Backup exec media logging

Hi
I have a client who have recently upgraded to Backup Exec v12 and suddenly "it has stopped working". As far as I can see there are no problems with it at all; I can manually run backups with no problem.
I suspect my client is not putting in the tape at night and I was wondering if there is a way either through BE or some other method to log when a tape is inserted?
Am I correct in thinking that a "mount" is only logged when BE starts a job?

Thanks for any help.
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Hedley Phillips
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jmartinscotland

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Hi
It does run but times out after the specified time (9 hours) and gives the error e0008445 - The media operation was terminated by the user. The byte count is always at 0 too.

I have enabled the Media Insert option and will see what happens tomorrow.

Thanks