Solved

Access denied on Share, rights are all OK.

Posted on 2008-06-23
8
1,546 Views
Last Modified: 2012-06-27
A user in our AD domain cannot access a share on a server. He just got a new laptop. No user groups have been changed, laptop is in the correct OU. NTFS and share level rights have been checked and are alright.
Is there anything else I can be missing here? Possible policy settings? "Deny access" somewhere?
0
Comment
Question by:philipcom
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 7

Expert Comment

by:ManicD
ID: 21846321
log on with an admins username and see if they can access it
0
 
LVL 13

Expert Comment

by:TheCapedPlodder
ID: 21846813
Can the user access all other shares and therefore is only having an issue with this one share?

Can you the user connect OK to your domains netlogon shares? e.g. dir \\domain.com\netlogon

If the user logs onto another machine can he/she access the share in question correctly?  If so, then it is down to the laptop in some way, shape or form.

What error does the user get when they attempt to connect to the share?  Can you try to map to the share from the command line:

net use * \\server\sharename

If this doesn't work, try it with an administrator account that you are 100% certain has rights e.g.:

net use * \\server\sharename /user:username password

Let me know how you get on.

Cheers,

TCP
0
 

Author Comment

by:philipcom
ID: 21863474
Thx for the advices. TheCapedPlodder: I tried giving the user local admin on the server (!) before, this did not help either. Gave him local administrator rights: no help.
So finally I added this drive in his logon script which seems to solve the problem (I logged to Citrix with his user name and this worked - user did not test it yet on his laptop). However, this seems to work around the problem rather than solve it.
I'll keep you informed when he tested this.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:philipcom
ID: 21897474
Tested: user has mapped drives alright, but trying to access any share by using a UNC path does not work with this account. Strange.
0
 
LVL 13

Expert Comment

by:TheCapedPlodder
ID: 21897999
Try using a FQDN e.g.:

\\server.domain.local\share

Just a test...
0
 

Author Comment

by:philipcom
ID: 21898211
Good test, but:
"Access to the resource \\server.domain.local\share has been disallowed"

BTW: User's original problem (unable to install a software from a network share) has been solved by mapping a drive letter to the share using his logon script. As I am still dying to know how to solve the above issue, I'm still letting this question open.
0
 
LVL 13

Accepted Solution

by:
TheCapedPlodder earned 125 total points
ID: 21900459
That would suggest that you have a group policy object that prevents browsing UNC paths.

I believe that if you prevent access to Start - Run this have the same effect.
0
 

Author Closing Comment

by:philipcom
ID: 31469660
Thanks for the hints. Not completely solved, however. Workaround helped user - for the moment that works for me.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Always backup Domain, SYSVOL etc.using processes according to Microsoft Best Practices. This is meant as a disaster recovery process for small environments that did not implement backup processes and did not run a secondary domain controller that ne…
Here's a look at newsworthy articles and community happenings during the last month.
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question