Thumbnail view in Windows XP for PDF files?

Dear experts,

I have a strange problem.

In Windows XP when I set a folder in which I include Adobe Acrodbat PDF files, on some computers when i set the ''view/thumbnail'' i can see a preview of the image in the folder, while on other computers, if i set the exact same files in a folder with the same options, it will not display the image but simply the regular PDF icon.

Is there an extra setting, or update that needs to be installed for this feature?

Many thanks in advance

ike_itAsked:
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JamsbConnect With a Mentor Commented:
I could not cofirm the above, but have found another reference to a suggested fix: http://www.heroturko.com/2008/04/22/preview-ai-eps-pdf-psd-cs3-in-explorer.html

Hope these help :)

-James
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agriesserCommented:
This seems to be a common problem with different causes.
Have you installed CS3 on some of these machines where the thumbnails don't work?

Maybe the following thread in the Adobe forums will help you solve this:

http://www.adobeforums.com/webx/.3c062187
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ike_itAuthor Commented:
hmm.. i'm reading it now... lots of people saying lots of things with no real solution so far, some extra details though: the machine on which it works is xp 32 bit with CS3 installed, the one on which it does not work ix 64 bit with cs3 also installed
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JamsbCommented:
This fix may help: http://www.sitepoint.com/blogs/2007/10/26/adobe-cs3-and-the-case-of-the-disappearing-thumbnails-the-sequel/

Although I have been reading claims that the thumnail feature does not work on 64bit OSs. I will try to confirm that for you though.
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JamsbCommented:
Have a read of the following: http://www.adobeforums.com/webx/.3bc43a89
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ike_itAuthor Commented:
i read them all, the first one being the most useful... i tried it, no success, i read the comments, it seems it only works for x86, we are running x64 on the machine of this user.... it's very annoying... i read the comments of the guys using x64, they seem frustrated as i am.... no solution it seems....
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ike_itAuthor Commented:
if there is no solution... i will accept your solution, because it actually helps, to understand that there is a solution, but not for x 64 =)
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JamsbCommented:
Thanks. Sorry I could not be of more help.
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ike_itAuthor Commented:
no problem :)
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tacticus_nlCommented:
Hi,

Adobe gives no support to x64 pdf thumbnails. But you can install (Freeware) PDFXchange Viewer what will gives the thumbnail previews in x64 OS (Tested on Windows 7 Ultimate x64). I uninstalled it again and kept my thumbs.

http://www.docu-track.com/download/PDFXVwer.zip

- Prosper Thaels
PDFXVwer-x64.zip
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