McAfee VirusScan software blocking SMTP mails from being sent
Posted on 2008-06-23
I have created a webpage in VB and want to send mails using SMTP. That all works fine, except that the virus scan is set up to block mails. If you open up the VirusScan console and click 'Access Protection' and then unclick the check box 'Prevent Mass Mailing worms from sending mail' on the server then the website can send mails without any problem. Unfortunately, the VirusScan software resets itself every hour or so and rechecks this checkbox and when this happens the site can no longer send mails again.
I posted this question under another zone and was told that you can circumvent this process by adding the process to the excluded processes list. So, the only problem is I have no idea what process you should add to this list so that my website can send SMTP mails. I did try a few processes suggested by other people experiencing the same problem (like w3wp.exe) but they didn't seem to work. What process should be added?
Also, I spoke with another person who had this setting fixed on their server (although they don't know how it was done - the IT dept did it some how but who did it I don't know). He says that they have the 'Prevent Mass Mailing worms from sending mail' checkbox permenently unchecked which suggests that the excluded processes list was not the way they did this, but they reconfigured the computer somehow.