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Unable to create Exchange backup

Posted on 2008-06-23
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Last Modified: 2012-08-14
I have the HP Data protector version 6 as a backup solution.
The file system backup works fine however i have a problem creating backup for the Exchange(Both server and single Mailbox).
When i try to create a new backup the following message appear " Unable to browse instances, script failed, cannot get information from remote host"

I have installed all the patches and did all the troubleshooting regarding network connection, the exchange server is visible from the Backup server and i have did all the troubleshooting steps regarding user rights .

I appreciate any help.
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Question by:haftrine
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4 Comments
 
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Expert Comment

by:kanalQko
ID: 21845246
Dataprotector 6 is still not certified for Exchange and Windows Server 2008.
Try to use backupexec or netbackup
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haftrine earned 0 total points
ID: 21856739
the problem was solved by adding the path on the exchange server.
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Expert Comment

by:tramway
ID: 24628236
what path do u mean?
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Expert Comment

by:tramway
ID: 24628798
Checked and found that the path for the eseclib2.dll file is not specified under environment variabe\path . So, set the path C:\Program files\exchsrvr\bin in the path and rebooted the server. The databases can now been seen and can be successfully backed up.
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