Solved

event id 7515 Catergory smtp Protocol

Posted on 2008-06-23
5
1,641 Views
Last Modified: 2008-07-15
The Exchange Intelligent Message Filter attempted to filter a message, The message could not be filtered,
Error code 0x800710f0. The messages were from users and to users AOL accounts and not our exchange store. Is their a way to prevent the msexchange Transport from trying to process this, so an error doesn't occur and slow down performance on the exchange serve

0
Comment
Question by:jim3725
  • 3
  • 2
5 Comments
 
LVL 23

Expert Comment

by:TheCleaner
ID: 21903065
Best way to prevent such a thing would be to not send emails from AOL accounts through the SMTP engine on the Exchange server.  They should be connecting to the AOL mail servers to send and receive email, not relaying through your Exchange server.
0
 

Author Comment

by:jim3725
ID: 21908890
Is their a setting on exchange server that I can use to stop that?
0
 
LVL 23

Expert Comment

by:TheCleaner
ID: 21908984
This is done at the client.  Their client should be set up with a POP3 account connecting to AOL instead of sending outbound email through Exchange.  (It's inbound/outbound mail server)

Is this how it is setup?

You may need to explain the setup more thoroughly.  Are you allowing relaying?  If they are from AOL accounts and TO AOL accounts then going through your Exchange server for inbound and outbound processing would be kind of pointless.

Also, what's the Exchange server for?  I mean, are their AOL accounts their primary accounts or just personal stuff?
0
 

Author Comment

by:jim3725
ID: 21909023
I am not allowing email relay from exchange server, No AOL accts should be going thru exchange server. AOL is just personal
0
 
LVL 23

Accepted Solution

by:
TheCleaner earned 500 total points
ID: 21909127
It sounds like they may be either replying using their Exchange account or sending email to an AOL account from their exchange account.  You would have to enable message logging to be certain.

In either regards, the error code is explained in this KB article:  http://support.microsoft.com/kb/907691

and basically says that the emails are larger than 3MB and therefore not scanned.   You can safely disregard the message, and I don't think performance is suffering, since this is by design.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now