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How do I correct "can't load profile, file not found" error?

Posted on 2008-06-23
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Last Modified: 2008-10-28
Every time that I log into my system now I get the can't load profile error message. How do I correct this?
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Question by:dovidf
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9 Comments
 
LVL 14

Expert Comment

by:agriesser
ID: 21846360
Are you using roaming profiles or local profiles?
Does the folder c:\documents and settings\USERNAME exist?
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LVL 4

Author Comment

by:dovidf
ID: 21846475
All my profiles are local. The USERNAME profile exists. However, it is bigger than my available room on my C drive. Perhaps this is my problem.
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LVL 14

Expert Comment

by:agriesser
ID: 21846556
That's bad, yes. Try to delete all temporary files in this profile.
Relative to your profile, they should be located in "Local Settings\Temp" and try to also clear the temporary internet files.
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LVL 14

Expert Comment

by:agriesser
ID: 21846595
Oh, sorry, I somehow misread your comment. Having less drive space available shouldn't be a problem. Having no space available will cause troubles of course.

Can you check the permissions of this profile?
After you've logged in, you probably get another profile (a temporary profile) assigned - check that by clicking on "Start" -> "Run" -> "cmd"

Type "set" to see all environment variables and at the bottom of this output you should see the USERPROFILE variable. What is is currently set to?

Can you manually open your not working profile directory in Windows Explorer?
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LVL 4

Author Comment

by:dovidf
ID: 21846719
The userprofile variable is set to the right profile (the one it says it can't load)
I can open the directory in the explorer.
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LVL 14

Accepted Solution

by:
agriesser earned 500 total points
ID: 21847750
Can you see any detailed information in the eventlog?

Start -> Run -> eventvwr

Maybe the easiest way is to create a new profile, but that depends on how much customization has been packed into your user profile...

Is the exact error message really "can't load profile. file not found"?
Could you attach a screenshot of the error message?
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LVL 4

Author Comment

by:dovidf
ID: 21848822
I uninstalled Bitdefender which was too big for my 256 meg memory system and the problem cleared up. I think the problem was related to the registry space limit.
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LVL 14

Expert Comment

by:agriesser
ID: 21848846
Oh, alright. Good to hear that you worked it out.
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LVL 4

Author Comment

by:dovidf
ID: 21848852
Your suggestion for looking into the event viewer pointed me to the details of the error which indicated the symptoms in another Experts Exchange response.
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