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Restore from BackUp Exec 12 to NetWare Volume Fails

Posted on 2008-06-23
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Last Modified: 2013-12-01
I can backup my NetWare servers with BackUp Exec 12 with no issue.  Restoring, apparently, seems to be a different story.

When I try and restore it fails, "Restore- Server1.NetWare File System/EYER_IMC_SRV1/VOL1:V-79-57344-33037 - Error - Mount failed.
Physical Volume Library Media not found.
V-79-57344-33037 - Unable to acquire device for the specified pool and media"

Symantec says it is a credentials issue.  Really?  I am restoring with .admin.nds as the user name...?

I can restore files to the Windows server and copy them, no problem... EXCEPT for NetWare compressed files which stay compressed.  BE and Novell say that you have to restore them directly to the compressed NetWare Volume... which I can't do...


Any help?
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Question by:ParadiseITS
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billmercer earned 500 total points
ID: 21848200
The error text doesn't sound like a credentials problem per se, though if you're doing backup-to-disk it might be.

If you're restoring from a backup folder, you might want to try running an inventory on the backup folder first. This might be related to moving the backup folder from one location to another
  http://seer.support.veritas.com/docs/239601.htm

If you're using tapes, it might also be caused by the Backup Exec database being different than the one under which the original backup was done, such as if you reinstalled or updated BE since the backup was done.  Try turning off the option to use storage media-based catalogs, then re-catalog the media.

"I am restoring with .admin.nds as the user name...?"
It is possible for the admin user to be denied access to a volume or folder, but that seems unlikely.
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by:ParadiseITS
ID: 21848243
Bill -- thanks for the input.  It is a restore from a Backup To Disk folder.  The folder and files haven't moved.  I will try to recatalog it, but Symantec's site pointed toward credentials and when I Test them before the restore, they fail.

And the .admin.nds user has full priv's to that (and all associated) folders.  I thought it might have something to do with the service acct... the BE Server is a Windows box and the service account is not valid in NDS for access.  I know during a backup the service account has to have full access to the destination, but didn't think it was the same for a restore.

Either way, the accounts are valid so there must be some trick to restoring a NetWare backup from a Windows based BackUp Exec server to it's original location in NetWare.
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LVL 9

Author Closing Comment

by:ParadiseITS
ID: 31469767
It turned out to be credentials after all.... when I tried to do the restore, it was not saving my .admin.nds creds to restore with, it was using the Windows (default) credentials.  Once I made sure the Novell credentials stayed, it worked.
Thanks!
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