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how to setup 3com wireless 3108 voip phone with a linksys spa9000

Posted on 2008-06-23
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Last Modified: 2011-10-19
i have a linksys spa9000 voip system which works fine.
I have just purchased a 3com wireless 3108 voip phone.

I've managed to get the phone on the wireless network and try registering with the spa9000.
The problem is, it just sits there saying registering.

my spa9000 IP is 192.168.1.1 using port 5060 (default)
on the phone i have added the proxy address and outgoing address as above.

The status page doesn't give an reason why it's not connecting.
any ideas ?
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Question by:total123
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LVL 36

Expert Comment

by:grblades
ID: 21847153
I dont know the 3com phone but you mentioned a proxy server. This should normally be left blank as you dont have any need for a STUN proxy as the pbx is on the local network.
Perhaps you are putting the server details in the wrong field. The server field is often called a registrar server.
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Author Comment

by:total123
ID: 21853394
hi, below are the fields i can fill in for the SIP settings on the phone. I have been filling in the procy address


SIP Account Name:  default
Phone Number:  115                -   extension number
Authentication ID:  115
Authentication Password:  
SIP Domain:  
Proxy Address: 192.168.1.1          Port:  5060
Outbound Address:                       Port:  5060
Local Port:  5060
Register Timer(sec):  3600
Codec:  AutoG.711uG.711a  
Pkt Time(ms):  Default20304050607080  
OutofBand DTMF:  OffOn  
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LVL 36

Expert Comment

by:grblades
ID: 21853577
'Outbound address' is not normal terminology. Do you know where a manual can be downloaded so I can see what it sais about the settings?
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Author Comment

by:total123
ID: 21853648
please find attached
pgwirels.pdf
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LVL 36

Expert Comment

by:grblades
ID: 21853779
Well according to the manual the 'proxy server' is the server you register on while the 'outbound server' is actually the proxy server. I cant say I am confident the manual is correct given this very strange naming.

Try entering the IP address of the server as the 'proxy' server and leaving the outbound server field blank. If that doesnt work swap the settings over.

Also make sure 'NAT Solution' is set to disabled.
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Author Comment

by:total123
ID: 21855205
I've tried that.
NAT is already disabled.
The only thing i was wondering was if the linksys spa9000 that controls the system doesn't allow other sip devices to connect unless some thing is unticked to allow other devices ?
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LVL 36

Expert Comment

by:grblades
ID: 21855232
No I dont believe so. The Linksys device is based upon Asterisk and will enable a client to connect as long as it supplies the correct username and password.
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Author Comment

by:total123
ID: 21855425
ah, i don't seem to be able to find a username and password. just rang linksys and there hopeless.
like you they said just set the proxy setting.

any ideas
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Accepted Solution

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grblades earned 1000 total points
ID: 21855543
The username/password will be what the 3com phone calls the authentication ID/password

The linksys may call it something different. It should be identifiable as there will only be one password/secret type parameter you can assign to a specific client/phone etc...
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Author Comment

by:total123
ID: 21855712
the phone number line would be the extension number wouldn't it.
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LVL 36

Expert Comment

by:grblades
ID: 21855882
Yes more than likely.
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Author Comment

by:total123
ID: 21858739
i had an email from linksys. the connection port is 6060, rather than the 5060.
got it working.
thanks for your help
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