Cannot log into web view in exchange

I an new to Microsoft's Exchange server 2007 and have a user that cannot log into their mailbox from the web. Also I don't see how to reset the password in the case that the user simply forgot the password. Any help would be greatly appreciated.
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MrLonandBConnect With a Mentor Commented:
Find the User in Active Directory Users and Computers, right-click it and choose 'Reset Password'.
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