Printer not compatible with Remote Desktop Connection

Posted on 2008-06-23
Medium Priority
Last Modified: 2013-11-21
We have a computer in a remote office that has an HP Deskjet 3900 Series printer attached to it via USB.  The computer in the remote office is connecting to a computer in our office.  I installed Deskjet 3900 drivers on the computer that is being connected to, but the printer never shows up when the remote user connects via remote desktop connection.

From this website http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf I have concluded that the Deskjet 3900 isn't compatible with remote connections.  So my question is, does a generic color deskjet driver exist would work so that the remote user could print over a remote desktop connection?

Question by:bdeyre
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LVL 63

Accepted Solution

☠ MASQ ☠ earned 600 total points
ID: 21849546
TBH using host or LIDIL based inkjets on  a TS based system is a waste of energy unless you have a third party EMF based universal driver available to you.  If you are using Citrix then Presentation Server 4 has its own built in UPD. It really would be cheaper in the long run to buy a compatible printer though.

Author Comment

ID: 21849715
Not using Citrix, just Remote Desktop Connection.  I know Inkjet isn't the best way to go, but this is a newly acquired part of our company and it's what they already had.  Upgrades are inevitable, but I'm just looking for a way for them to print in the meantime.
LVL 63

Expert Comment

by:☠ MASQ ☠
ID: 21850266
Then sooner rather than later - the LIDIL's won't work with RDC you need different printers :(

Author Comment

ID: 21850339
Thanks for the info.  I'm going get a different printer setup.  Deskjets really have no place in an office anyway.

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