Solved

Printer not compatible with Remote Desktop Connection

Posted on 2008-06-23
4
907 Views
Last Modified: 2013-11-21
We have a computer in a remote office that has an HP Deskjet 3900 Series printer attached to it via USB.  The computer in the remote office is connecting to a computer in our office.  I installed Deskjet 3900 drivers on the computer that is being connected to, but the printer never shows up when the remote user connects via remote desktop connection.

From this website http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf I have concluded that the Deskjet 3900 isn't compatible with remote connections.  So my question is, does a generic color deskjet driver exist would work so that the remote user could print over a remote desktop connection?

0
Comment
Question by:bdeyre
  • 2
  • 2
4 Comments
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 200 total points
ID: 21849546
TBH using host or LIDIL based inkjets on  a TS based system is a waste of energy unless you have a third party EMF based universal driver available to you.  If you are using Citrix then Presentation Server 4 has its own built in UPD. It really would be cheaper in the long run to buy a compatible printer though.
0
 

Author Comment

by:bdeyre
ID: 21849715
Not using Citrix, just Remote Desktop Connection.  I know Inkjet isn't the best way to go, but this is a newly acquired part of our company and it's what they already had.  Upgrades are inevitable, but I'm just looking for a way for them to print in the meantime.
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 21850266
Then sooner rather than later - the LIDIL's won't work with RDC you need different printers :(
0
 

Author Comment

by:bdeyre
ID: 21850339
Thanks for the info.  I'm going get a different printer setup.  Deskjets really have no place in an office anyway.
0

Featured Post

The problems with reply email signatures

Do you wish that you could place an email signature under a reply? Well, unfortunately, you can't. That great Exchange/Office 365 signature you've created will just appear at the bottom of an email chain. What a pain! Is there really no way to solve this? Well, there might be...

Join & Write a Comment

1. Boot PC and press F10, select storage options and change the compatibility from “AHCI” to “IDE”, save and exit 2. Boot PC and press F12 3. Upon PXE display of searching for DHCP server, press Pause break to obtain MAC address 3. Open Configu…
Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip is around source server preparation. No migration is an easy migration, there is a…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now