Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Kodak Scanner i1120 One Touch Scan Button

Posted on 2008-06-23
6
Medium Priority
?
857 Views
Last Modified: 2013-12-21
Hi, I'm having trouble with Kodak's "One Touch" scan button on my i1120 sheet scanner.  I've had this document scanner on 3 different computers now.  The first was on a Vista box and the scanner worked bu the one touch button did not.  Nuff said.  Then I moved it to an XP box and it works fine.  So I determined that it is not 100% compatible with Vista.  Now I need to move it yet once more to a dedicated XP computer and the scan button does not work again.  Again, like before on the vista box, the scanner works fine just the one touch scan button does not work.

Machine.... Dell Optiplex SX260, XP Pro SP3, 512MB RAM, Brand new XP image on disk, USB 2.0, No 3rd party firewall or AV installed yet.

I'm wondering if there is some compatibiity issues with the USB port.  However, there is nothng obvious that I see in the bios to adjust the USB ports.

Kodak has not been any help.  Has already sent me a new scanner and it does the same thing.
0
Comment
Question by:jsheffer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 17

Expert Comment

by:Jared Luker
ID: 21849561
That is typically a function of the drivers.

Have you tried downloading the latest drivers for the camera, or maybe even trying the older ones that you used on the PC that it did work on?

Did you install the drivers with the admin account?
0
 
LVL 1

Author Comment

by:jsheffer
ID: 21849600
Good thought, I've got the latest and greatest driver from kodaks website, it matches what the working XP system had on it. 1.3.07110801  This is what came off the CD too.
0
 
LVL 1

Author Comment

by:jsheffer
ID: 21849605
Yes on the admin account too.
0
Take our survey for a chance to win!

As a valued customer of Targus, we’d like to ask you a few questions about us. As thanks, you will be automatically entered for a chance to win a $500 VISA gift card. To enter, just complete the survey by September 15, 2017.

 
LVL 17

Accepted Solution

by:
Jared Luker earned 1500 total points
ID: 21849673
Hmm... I'm not sure then.  Those buttons are just toggles.  When you push it, a signal is sent down the USB cable to the drivers.  What happens from there on out is all software.
0
 
LVL 1

Author Closing Comment

by:jsheffer
ID: 31469909
Jared, Thanks for you help.  As it turned out, it was in the bios.  Something I over looked called "Emulation".  It had three settings, on, off and No boot.  It was on, i set to no boot first then to off and it worked.  Thanks again.
0
 
LVL 17

Expert Comment

by:Jared Luker
ID: 21849839
Wow... the BIOS.  I would never have guessed that.  Glad you got it worked out.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question