• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1573
  • Last Modified:

The version of ActiveSync on your device

After installing ActiveSync 4.5 on my lap top, I get the error message "Cannot verify the version of ActiveSync on the device....". I am working with Windows CE 5 device which connects perfectly with a desk top pc using ActiveSync 4.5.  
I have uninstalled previous version 3.8, deleted rapi.dll etc.
0
ajege
Asked:
ajege
  • 4
  • 2
1 Solution
 
BGTSLLCCommented:
Have you deleted your profile and started fresh?

Create a new test profile on your laptop and see if that works.  If it does, then it's your profile.  Had a Moto Q issue very similar to this.  Also make sure your device has the most recent updates.
0
 
ajegeAuthor Commented:
How do I delete my profile? Also, the same device works fine on another pc running 4.5
0
 
ajegeAuthor Commented:
Because of the error, there is no option to delete my profile from File -> Mobile Device.
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
BGTSLLCCommented:
What happens if you delete the windows profile or create a new user id and sign in on that on the PC and try it.

That will let you know if it's Windows profile specific
0
 
ajegeAuthor Commented:
I have created a new user id in windows and re-installed ActiveSync and still get the same error... Cannot verify the version of activesync on your device.
I think the problem is specific to my laptop which came pre-installed with Vista. I had to get rid of Vista because of problems and re-installed XP. But things have never been right since.
0
 
ajegeAuthor Commented:
Hi Every one, I resolved the problem by uninstalling the modem driver on my laptop and then installing AS4.5. As I don't really need this modem, I think I'll leave out the driver altogether.
0
 
Computer101Commented:
PAQed with points refunded (500)

Computer101
EE Admin
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Python 3 Fundamentals

This course will teach participants about installing and configuring Python, syntax, importing, statements, types, strings, booleans, files, lists, tuples, comprehensions, functions, and classes.

  • 4
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now