setup network HP printer to default to grayscale

Posted on 2008-06-23
Last Modified: 2013-12-15
I have a networked HP 2600n printer. I want it to default to grayscale for all users, but when I set it to grayscale on the server, it still comes up as color for all users.

How can I set this printer to default to grayscale?
Question by:lenivan
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Expert Comment

ID: 21850553
On the server hosting the printer, check the properties for that printer.  There are usually TWO sections to set the settings up.  If you've got a setting that's something along the lines of B&W only/GrayOnly, you'll want to set that value in PRINTING DEFAULTS, not printing PREFERENCES.  The Advanced tab frequently has the PRINTING DEFAULTS, while the main general properties page has the Preferences.

Preferences are one-off type settings, whereas, you guessed it, DEFAULTS is more of a forever thingy.


Author Comment

ID: 21850682
So I just changed the Pritning Defaults for the printer on the server side. Added the networked printer to a user's machine and clicked print on a color page. It still printed in color.

Why is it not defaulting to grayscale?

Expert Comment

ID: 21854026
Hmmm.  Let me get back to some basics---is this printer attached directly to the network via the network card?  And, are the client machines connecting DIRECTLY to the printer to print,(without having to connect to a 'server'?)  The N on the printer model suggests that it's got a Net card.  And the most common way of using it with a network card is direct TCP/IP printing, where the client prints to the TCP/IP port.  In this model, you'd have to set the printer up on each individual workstation, adjusting the Printing Default and the Printing Preference, as the administrator on that machine then moving on to the next.  If you were to get fancy, you might be able to capture the settings on one PC and make a 'registry' patch or similar and deploy that patch with a login script so that all the PCs get the same settings.  Pretty tough way to go though.

In order to use a single point of control, you'd have to have the server make the ONLY direct TCP/IP connection to the printer, then, from the SERVER, share that printer.  The CLIENTS will then connect to the server's SHARE of that printer.  WIth this model, you can then set a global configuration so that all users who connect THRU the server get the settings that you want to set.

Sadly, this is about the only way to control this.  You might try downloading and installing HP's WebJetAdmin--it may have some settings that can disable the color components of the printer, although I'm not sure.  WebJetAdmin has gotten pretty big over the last few years, and I've tried to avoid it.
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.


Author Comment

ID: 21857436
The printer is connected to the network via the network card.

I'm not sure what you mean by machine connecting directly to the printer. The printer has a static IP and is local on the server. The machines connect to the printer through the server.

I have 200 machines and cannot possibly configure each individually. Surely, there must be some way to set the defaults on the server side and have them propagate to the clients.

Accepted Solution

BobintheNoc earned 500 total points
ID: 21857752
When I say 'Directly Connected' I do mean by IP address connection.  From any one PC, you can create a TCP/IP port, and use that port to 'directly connect' to the printer.

So, from one of your client PCs, how do you initially install the printer?  Do you BROWSE to a server like \\servername and then find the SHARE?  If you check the properties on any ALREADY installed client, under PORT, what does it show the port to be?

If the server itself is using a different driver than what the clients are using, you might try logging in as a domain admin on a client PC.  Then, looking at the printer from the clientside, attempt to set the Printing DEFAULTS from the advanced tab.  As long as the printer is SERVER BASED, making adjustments from a client will usually be making the adjustment as if you were on the server.  There's the possibility that when you've set the Printing Defaults on the server, it may have been using a specific driver--the one that the SERVER uses.  And if there's a SEPARATE driver for the CLIENT OS, the Printing DEFAULTS may not have been retrieved at all.

How does the SERVER connect to the printer?  "Directly" via IP address, right?

If the client is truly going through the server, whenever a client initiates a print job, the SERVER should show the print job and number of pages, etc, right from the Printers listing on the server.   If you don't see the jobs roll through the server, your clients may be printing directly to the printer and not going through the server at all.

Author Comment

ID: 21858491
Well I don't know what I did different this time, but setting the default settings on the server seems to have done the trick. Thanks for your help.

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